Archive for January, 2017

All-New 2018 Equinox Hits the Road

All-New 2018 Equinox Hits the Road

The new 2018 Equinox (Fig. 1) is a five-passenger, four-door crossover available with front-wheel-drive (FWD) or all-wheel-drive (AWD).   The new Equinox is approximately 400 pounds (180 kg) lighter than […]

January 10, 2017
Quick Learn Procedure for 2017 Keyed Models

Quick Learn Procedure for 2017 Keyed Models

New for 2017, two keys that are already programmed need to be present in order to use the quick learn procedure for adding keys to GM models (Fig. 9), excluding […]

January 10, 2017
Flat/Dinghy Towing 4WD Trucks and SUVs

Flat/Dinghy Towing 4WD Trucks and SUVs

A Service 4WD message may display on the Driver Information Center and the transfer case may be stuck in Neutral on some 2014-2015 Silverado 4WD, Sierra 4WD; 2015 Tahoe 4WD, […]

January 10, 2017
Headlamp Water Intrusion

Headlamp Water Intrusion

A no crank condition or dead battery may be found on some 2016-2017 Silverado 1500 and Sierra 1500 models. Other possible conditions include unable to SPS program the Engine Control […]

January 10, 2017
Engineering Information Bulletins and Part Restrictions

Engineering Information Bulletins and Part Restrictions

January 10, 2017
Service Know-How

Service Know-How

10217.03V – Emerging Issues March 9, 2017   The latest service topics from Brand Quality and Engineering are reviewed, including an overview of the new 2018 Equinox (Fig. 12) and […]

January 10, 2017
New Websites and Roles for GM Dealer Services and GM Dealer Equipment

New Websites and Roles for GM Dealer Services and GM Dealer Equipment

Several changes have been made recently to the different programs available to U.S. dealership service departments for GM dealer services, tools and equipment. New roles and new contacts have been put […]

January 2, 2017
Hunter Road Force Balancer Now Essential Equipment

Hunter Road Force Balancer Now Essential Equipment

The Hunter Road Force Balancer Generation 5 has been classified as essential equipment for all GM dealerships in the U.S. This latest generation of the Hunter Road Force Balancer (Fig. […]

January 2, 2017
What is Road Force? Diagnosing Tire Vibration with the Hunter Road Force Balancer

What is Road Force? Diagnosing Tire Vibration with the Hunter Road Force Balancer

Many changes in the design of new vehicles highlight how important properly balanced and low Road Force tires are to ride quality. Advanced braking and stability systems, along with stricter […]

January 2, 2017
4WD Inoperative with no DTCs Set

4WD Inoperative with no DTCs Set

If no power is transmitted to the front axle in 4WD on some 2015-2017 Silverado 4WD and Sierra 4WD models (RPOs NQF, NGQ), the transfer case front output shaft drive […]

January 2, 2017