Archive for January, 2017

The new 2018 Equinox (Fig. 1) is a five-passenger, four-door crossover available with front-wheel-drive (FWD) or all-wheel-drive (AWD).   The new Equinox is approximately 400 pounds (180 kg) lighter than […]

New for 2017, two keys that are already programmed need to be present in order to use the quick learn procedure for adding keys to GM models (Fig. 9), excluding […]

A Service 4WD message may display on the Driver Information Center and the transfer case may be stuck in Neutral on some 2014-2015 Silverado 4WD, Sierra 4WD; 2015 Tahoe 4WD, […]

A no crank condition or dead battery may be found on some 2016-2017 Silverado 1500 and Sierra 1500 models. Other possible conditions include unable to SPS program the Engine Control […]

10217.03V – Emerging Issues March 9, 2017   The latest service topics from Brand Quality and Engineering are reviewed, including an overview of the new 2018 Equinox (Fig. 12) and […]

Several changes have been made recently to the different programs available to U.S. dealership service departments for GM dealer services, tools and equipment. New roles and new contacts have been put […]

The Hunter Road Force Balancer Generation 5 has been classified as essential equipment for all GM dealerships in the U.S. This latest generation of the Hunter Road Force Balancer (Fig. […]

Many changes in the design of new vehicles highlight how important properly balanced and low Road Force tires are to ride quality. Advanced braking and stability systems, along with stricter […]

If no power is transmitted to the front axle in 4WD on some 2015-2017 Silverado 4WD and Sierra 4WD models (RPOs NQF, NGQ), the transfer case front output shaft drive […]