Check Dealership IT Guidelines before You Buy; Windows 10 Now Supported

If you’re thinking about buying a new computer for use in the dealership service department, check the GM Dealer Infrastructure Guidelines first. A revised version of the guidelines was recently released and is available at Click the Techline IT Solutions tab and then GM IT Standards. In Canada, the IT guidelines are in the Service Library under Service Department on GlobalConnect.


Before purchasing a desktop PC or laptop PC for use in the dealership, the guidelines should be reviewed to ensure that the computer meets the recommended hardware and software specifications needed to properly run all Techline applications.


Windows 7 Pro or Windows 10 Pro


The guidelines specify that the computer must include business grade hardware that meets or exceeds the minimum specification with Intel Processors and runs the Windows 7 Professional 64 bit or Windows 10 Professional 64 bit operating system.


What’s Supported


Prior to purchasing a business grade computer, review the table on page 2 for what is “supported and not supported” for Techline applications as well as the recommended guidelines for purchasing new desktop PC and laptop PCs on pages 3–4. (Fig. 11)



Fig. 11


Techline does not support consumer branded PCs, built by hand and/or home grade operating systems typically used for multi-media or gaming purposes. Techline also does not support AMD processors. Extensive testing of consumer targeted computers and operating systems show they are not suitable for diagnosing vehicles using Techline software applications. Techline applications are considered business class and are intended to run on a business grade computer.


Any questions about computer specifications in the U.S. and Canada can be directed to the TCSC at 1-800-828-6860 (English) or 1-800-503-322 (French).


– Thanks to Lisa Scott



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