PC Analyzer Tool Easily Checks Techline PC Specs

The GM Dealership Infrastructure Guidelines (DIG) and Dealership Security Guidelines (DSG) were recently updated with additional information to help dealerships in maintaining their overall IT infrastructure. The guidelines published provide a detailed specification of Good (minimum), Better (PCs purchased in the last year or two) and Best (refer to when purchasing new) for personal computers (PC) used in dealership service departments.

 

On September 1, the Techline Customer Support Center (TCSC) will enforce the standard practice that to receive support for the Techline applications (TIS2Web, GDS2, MDI/MDI 2, SI, etc.), the PC must meet or exceed the minimum required specifications.

 

The DIG document (U.S.) is available on the GM Dealer Services website.

In Canada, The DIG document is available in GM GlobalConnect under SUPPORT.

 

PC Analyzer Tool

 

To easily compare the specifications of PCs currently in use in the service department to the updated requirements, use the Techline PC Analyzer tool that is available from the Utility Tab in TIS2Web. This tool gathers all relevant specifications from the PC and presents them in a concise summary.

 

Once the PC Analyzer is installed on the PC, click the Techline System Analyzer icon on the desktop to run the application. It will provide a summary of the PC specs, including the Pass/Fail status of the PC system, hardware requirements, anti-virus software and other data. (Fig. 14)

 

Fig. 14

 

TCSC can assist with interpreting the results of the PCs in your dealership and what is needed to meet current requirements.

 

TIP: TCSC will support a technician owned computer if it meets the minimum specification or higher.

 

If you have any questions related to Dealership Infrastructure Guidelines, contact TCSC at 1-800-828-6860 (English) or 1-800-503-3222 (French).

 

– Thanks to Lisa Scott

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One Comment

  1. John Horton says:

    PC Analyzer and / or Techline System Analyzer Was in TIS 2 Web listed under Utilities but it is no longr there, Where else can I download this ?? I can`t seem to find it anywhere.
    Thanks for your help…