{"id":11024,"date":"2019-01-23T12:17:18","date_gmt":"2019-01-23T17:17:18","guid":{"rendered":"https:\/\/techlink.mynetworkcontent.com\/?p=11024"},"modified":"2019-01-23T12:40:58","modified_gmt":"2019-01-23T17:40:58","slug":"new-dealer-infrastructure-guidelines-announce-end-of-windows-7-support","status":"publish","type":"post","link":"https:\/\/gm-techlink.com\/?p=11024","title":{"rendered":"New Dealer Infrastructure Guidelines Announce End of Windows 7 Support"},"content":{"rendered":"

GM has recently released revised Dealer Infrastructure Guidelines (DIG) for 2019. The guidelines outline the dealership technology needed to ensure reliable data communications for all dealers. <\/span><\/p>\n

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Win 7 Support Ending<\/b><\/span><\/p>\n

The most notable change in the new guidelines is that the Windows 7 Professional Operating System (OS) will no longer be supported by GM starting on January 1, 2020. Microsoft will end support of Windows 7 Professional on January 14, 2020. <\/span><\/p>\n

Any personal computer (PC) in the dealership that is running Windows 7 Professional must be replaced or updated to meet the minimum specifications listed in the DIG. Any PC that does not meet the minimum specifications will not receive support when contacting the Techline Customer Support Center (TCSC). Currently, Windows 10 Professional, 64 bit, is the recommended OS for all PCs.<\/span><\/p>\n

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Upgrading PCs<\/b><\/span><\/p>\n

PCs used by technicians in the service bay (Fig. 10) should not be simply upgraded with a new operating system unless the PC hardware is considered to be in the \u201cBetter\u201d specifications category in the DIG. The DIG provides \u201cGood,\u201d \u201cBetter,\u201d and \u201cBest\u201d specifications for replacing PCs. <\/span><\/p>\n