{"id":11407,"date":"2019-04-19T14:35:51","date_gmt":"2019-04-19T18:35:51","guid":{"rendered":"https:\/\/techlink.mynetworkcontent.com\/?p=11407"},"modified":"2019-05-17T15:41:25","modified_gmt":"2019-05-17T19:41:25","slug":"end-of-windows-7-support","status":"publish","type":"post","link":"https:\/\/gm-techlink.com\/?p=11407","title":{"rendered":"End of Windows 7 Support"},"content":{"rendered":"<p>Techline computers in GM dealerships running a Windows 7 Professional operating system (OS) must be replaced by December 31, 2019 in order to receive assistance from the Techline Customer Support Center (TCSC) in 2020. Microsoft has announced that it will end support for Windows 7 on January 14, 2020.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Check Your Processor Before Upgrading<\/strong><\/p>\n<p>Currently, Windows 10 Professional, 64 bit, is the recommended OS for all Techline computers. Do not update the operating system from Windows 7 to Windows 10 Pro unless the computer processor is an Intel 6th Generation or better processor.<\/p>\n<p>To check the processor system on your computer, select Start at the bottom of the screen. Next, right click Computer, and then left click Properties. (Fig. 7)<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-11382\" src=\"https:\/\/techlink.mynetworkcontent.com\/wp-content\/uploads\/2019\/04\/F07-processor-1.png\" alt=\"\" width=\"740\" height=\"480\" srcset=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/04\/F07-processor-1.png 740w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/04\/F07-processor-1-300x195.png 300w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/04\/F07-processor-1-85x55.png 85w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/04\/F07-processor-1-200x130.png 200w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><strong>Fig. 7<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>The generation of the processor is the first number after i7, i5, or i3. In this example (Fig. 8), the number 5 listed after i3 indicates that the Intel Core i3-5005U processor is the 5th generation.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-11383\" src=\"https:\/\/techlink.mynetworkcontent.com\/wp-content\/uploads\/2019\/04\/F08-processor-2.jpg\" alt=\"\" width=\"740\" height=\"481\" srcset=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/04\/F08-processor-2.jpg 740w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/04\/F08-processor-2-300x195.jpg 300w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/04\/F08-processor-2-85x55.jpg 85w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/04\/F08-processor-2-200x130.jpg 200w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><strong>Fig. 8<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>New Computer Considerations<\/strong><\/p>\n<p>When replacing a Techline computer, refer to the \u201cBest\u201d column for recommended computer specifications in the latest GM Dealer Infrastructure Guidelines (DIG). In addition, with the rollout of Techline Connect, computers running an Intel 7th generation or better operating system will offer the best performance.<\/p>\n<p>To view the latest DIG as well as computers for purchase, go to <a href=\"http:\/\/gmdesolutions.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">gmdesolutions.com<\/a> and select the Dealer Services tab. Once you\u2019ve input your BAC and zip code, select Techline IT Solutions from the Dealer Services menu.<\/p>\n<p>&nbsp;<\/p>\n<p><em>&#8211; Thanks to Lisa Scott<\/em><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Techline computers in GM dealerships running a Windows 7 Professional operating system (OS) must be replaced by December 31, 2019 in order to receive assistance from the Techline Customer Support [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[21,1],"tags":[],"class_list":["post-11407","post","type-post","status-publish","format-standard","hentry","category-techline","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/11407","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11407"}],"version-history":[{"count":2,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/11407\/revisions"}],"predecessor-version":[{"id":11420,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/11407\/revisions\/11420"}],"wp:attachment":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11407"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11407"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}