{"id":12434,"date":"2019-12-20T15:01:04","date_gmt":"2019-12-20T20:01:04","guid":{"rendered":"https:\/\/techlink.mynetworkcontent.com\/?p=12434"},"modified":"2020-02-27T17:33:39","modified_gmt":"2020-02-27T22:33:39","slug":"new-dealer-infrastructure-guidelines-announced-for-2020","status":"publish","type":"post","link":"https:\/\/gm-techlink.com\/?p=12434","title":{"rendered":"New Dealer Infrastructure Guidelines Announced for 2020"},"content":{"rendered":"<p>GM has recently released revised Dealer Infrastructure Guidelines (DIG) for 2020. The guidelines outline the dealership technology needed to ensure reliable data communications for all dealers, including recommended personal computer (PC) specifications. (Fig. 12)<\/p>\n<p>GM will end support for Windows 7 Professional Operating System (OS) on December 31, 2019. In 2020, dealership computers must meet the minimum standard, including using the Windows 10 Professional OS, in order to receive assistance form the Techline Customer Support Center (TCSC).<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12412\" src=\"https:\/\/techlink.mynetworkcontent.com\/wp-content\/uploads\/2019\/12\/F12-PCs.png\" alt=\"\" width=\"740\" height=\"480\" srcset=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F12-PCs.png 740w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F12-PCs-300x195.png 300w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F12-PCs-85x55.png 85w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F12-PCs-200x130.png 200w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><strong>Fig. 12<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Upgrading PCs<\/strong><\/p>\n<p>PCs used by technicians in the service bay should not be simply upgraded with a new operating system unless the PC processor is 6<sup>th<\/sup> generation or better. The DIG provides \u201cBest\u201d specifications for replacing PCs. (Fig. 13]<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12413\" src=\"https:\/\/techlink.mynetworkcontent.com\/wp-content\/uploads\/2019\/12\/F13-DIG-20-pc-specs.jpg\" alt=\"\" width=\"740\" height=\"480\" srcset=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F13-DIG-20-pc-specs.jpg 740w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F13-DIG-20-pc-specs-300x195.jpg 300w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F13-DIG-20-pc-specs-85x55.jpg 85w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F13-DIG-20-pc-specs-200x130.jpg 200w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><strong>Fig. 13<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>The DIG covers the equipment that is supported as well as the difference between Consumer vs. Enterprise products. GM\u2019s robust applications require Enterprise-grade products.<\/p>\n<p>GMDESolutions is currently offering several PC\/MDI 2 bundles with special pricing (U.S.). Non-bundled PC\u2019s meeting GM specifications also are available. In addition, new PC\u2019s pre-loaded with GM\u2019s Techline Connect diagnostic software are available as well to help save time and effort at the dealership. (Fig. 14)<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12414\" src=\"https:\/\/techlink.mynetworkcontent.com\/wp-content\/uploads\/2019\/12\/F14-DIG-20-1.jpg\" alt=\"\" width=\"740\" height=\"480\" srcset=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F14-DIG-20-1.jpg 740w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F14-DIG-20-1-300x195.jpg 300w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F14-DIG-20-1-85x55.jpg 85w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F14-DIG-20-1-200x130.jpg 200w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><strong>Fig. 14<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Techline Application Recommendations<\/strong><\/p>\n<p>GM Techline service technician applications (Techline Connect, TIS2Web, GDS 2, MDI Manager, MDI\/MDI 2, Tech2Win, Data Bus Diagnostics Tool and Service Information) require additional computing power to perform appropriately during vehicle diagnosis and repairs.<\/p>\n<p>The following recommendations are for all service technician applications:<\/p>\n<ul>\n<li>Local Windows Administrative access for software installation and updates to Windows registry<\/li>\n<li>One laptop for each technician performing vehicle diagnostics; otherwise, one for every two technicians<\/li>\n<li>One MDI \/ MDI 2 for every Techline PC<\/li>\n<li>One battery maintainer for every two MDI tools in use<\/li>\n<li>Use of Tripp-Lite Keyspan USB-to-Serial adapter (Model: USA &#8211; 19HS) for computers without serial ports<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>U.S. dealerships: To view the latest DIG (Fig. 15) as well as PCs for purchase, go to gmdesolutions.com and select the Dealer Services tab. Once you\u2019ve input your BAC and zip code, select Techline IT Solutions from the Dealer Services menu.<\/p>\n<p>&nbsp;<\/p>\n<p>Canadian Dealerships: The latest DIG can be found in the Dealer Security and Information Technology App on GM GlobalConnect.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12449\" src=\"https:\/\/techlink.mynetworkcontent.com\/wp-content\/uploads\/2019\/12\/F15-DIG-20-image-1.jpg\" alt=\"\" width=\"740\" height=\"480\" srcset=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F15-DIG-20-image-1.jpg 740w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F15-DIG-20-image-1-300x195.jpg 300w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F15-DIG-20-image-1-85x55.jpg 85w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2019\/12\/F15-DIG-20-image-1-200x130.jpg 200w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/>Fig. 15<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><em>&#8211; Thanks to Lisa Scott<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>GM has recently released revised Dealer Infrastructure Guidelines (DIG) for 2020. The guidelines outline the dealership technology needed to ensure reliable data communications for all dealers, including recommended personal computer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[21],"tags":[],"class_list":["post-12434","post","type-post","status-publish","format-standard","hentry","category-techline"],"_links":{"self":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/12434","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12434"}],"version-history":[{"count":4,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/12434\/revisions"}],"predecessor-version":[{"id":12450,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/12434\/revisions\/12450"}],"wp:attachment":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12434"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12434"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12434"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}