{"id":15565,"date":"2021-11-23T10:21:43","date_gmt":"2021-11-23T15:21:43","guid":{"rendered":"https:\/\/gm-techlink.com\/?p=15565"},"modified":"2021-12-14T12:50:17","modified_gmt":"2021-12-14T17:50:17","slug":"new-dealer-infrastructure-security-guidelines-released-for-2022","status":"publish","type":"post","link":"https:\/\/gm-techlink.com\/?p=15565","title":{"rendered":"New Dealer Infrastructure & Security Guidelines Released for 2022"},"content":{"rendered":"

GM has recently released new Dealer Infrastructure & Security Guidelines (DISG) for 2022. The new guidelines outline the dealership technology needed to ensure reliable data communications for all dealers, including recommended personal computer (PC) specifications. (Fig. 10) The guidelines also now include several security principles and best practices.<\/p>\n

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\"\"Fig. 10<\/strong><\/p>\n

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Supported vs. Not Supported Applications\/Software<\/strong><\/p>\n

The Supported vs. Not Supported matrix has been updated in the guidelines. (Fig. 11) For Operating Systems, Window\u2019s 10 Professional is supported. Windows 11 Professional is currently excluded and is not supported. At this time, Windows 11 Professional has not been tested for compatibility with GM applications. Once testing is complete, more communications will be distributed.<\/p>\n

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\"\"Fig. 11<\/strong><\/p>\n

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Upgrading PCs<\/strong><\/p>\n

The Desktop, Laptop and Tablet computers matrix includes Operating Minimum \u2013 minimum acceptable capability\/components \u2013 and Operating Recommended \u2013 capability\/components that will deliver the best performance while maximizing the lifecycle of the investment. (Fig. 12) PCs used by technicians in the service bay should not be simply upgraded with a new operating system unless the PC processor is 7th<\/sup> generation or better. A 9th<\/sup> generation or better processor is recommended.<\/p>\n

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\"\"Fig. 12<\/strong><\/p>\n

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Approved browsers include Microsoft Edge version 92+ and Google Chrome version 93+. Microsoft has retired Internet Explorer (IE) and this browser is no longer supported.<\/p>\n

The DISG covers the equipment that is supported as well as the difference between Consumer vs. Enterprise products. GM\u2019s robust applications require Enterprise-grade products.<\/p>\n

All dealership computers must meet the minimum standard, including using the Windows 10 Professional OS, in order to receive assistance form the Techline Customer Support Center (TCSC).<\/p>\n

Computers used in the service department for programming are recommended to have a hard drive size of 1 TB or larger in order to handle large calibration files.<\/p>\n

GMDESolutions offers U.S. dealerships several laptop PCs meeting all GM specifications. The laptops also are pre-loaded with Techline Connect diagnostic software to help save time and effort at the dealership.<\/p>\n

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Techline Application Recommendations<\/strong><\/p>\n

GM Techline service technician applications (Techline Connect, GDS 2, MDI Manager, MDI\/MDI 2, Tech2Win, Data Bus Diagnostics Tool and Service Information) require additional computing power to perform appropriately during vehicle diagnosis and repairs.<\/p>\n

The following recommendations are for all service technician applications:<\/p>\n