{"id":17259,"date":"2023-02-17T13:46:14","date_gmt":"2023-02-17T18:46:14","guid":{"rendered":"https:\/\/gm-techlink.com\/?p=17259"},"modified":"2023-02-27T13:04:01","modified_gmt":"2023-02-27T18:04:01","slug":"lunch-and-learn-with-field-service-engineers-each-month","status":"publish","type":"post","link":"https:\/\/gm-techlink.com\/?p=17259","title":{"rendered":"Lunch and Learn with Field Service Engineers Each Month"},"content":{"rendered":"<p style=\"font-weight: 400;\">Looking to get the latest technical information from Field Service Engineers (FSE)? And talk to FSEs about recent repairs you\u2019ve experienced in your dealership? Check out the monthly FSE Lunch and Learn meetings that are now being held online via Microsoft Teams (U.S. only). These meetings provide technicians with the opportunity to learn about common service and repair topics using in-dealership case studies from FSEs throughout each region. Plus, they cover training, tools and other information that can be helpful in diagnosing tough repairs.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400; text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-17245\" src=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2023\/02\/F01-lunch-1.png\" alt=\"\" width=\"740\" height=\"480\" srcset=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2023\/02\/F01-lunch-1.png 740w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2023\/02\/F01-lunch-1-300x195.png 300w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2023\/02\/F01-lunch-1-85x55.png 85w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2023\/02\/F01-lunch-1-200x130.png 200w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><strong>Fig. 1<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\">The one-hour Lunch and Learn, or Tech Talk, meetings are designed to cover specific technical discussions on a number of topics. They are not sales meetings, but instead focus on technical information that is based on real-world experiences of FSEs while working with dealership technicians. In addition, many meetings provide insight on major issues from Brand Quality Managers as well as representatives from GM Engineering and Techline.<\/p>\n<p style=\"font-weight: 400;\"><strong>Attend a Meeting<\/strong><\/p>\n<p style=\"font-weight: 400;\">The online meetings are held via Microsoft Teams on the same day \u2013 usually on a Wednesday \u2013 and at the same time each month. The meetings are scheduled at noon local time to be as convenient and accessible as possible for all technicians. No enrollment is necessary.<\/p>\n<p style=\"font-weight: 400;\">Select the link below to view the related GlobalConnect message, if available. Also look for the GlobalConnect messages each month for the links to sign in to each monthly meeting.<\/p>\n<p style=\"font-weight: 400;\">The current meeting schedule (subject to change) for each region includes:<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\"><strong>Northeast Region \u2013 FSE Lunch and Learn<\/strong><\/p>\n<p style=\"font-weight: 400;\">2nd Wednesday of each month<\/p>\n<p style=\"font-weight: 400;\">12 pm \u2013 1 pm Eastern time<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\"><a href=\"https:\/\/dealer.autopartners.net\/portal\/uscontent\/headlines\/Pages\/GCUS-9-14085.aspx\" target=\"_blank\" rel=\"noopener\"><strong><u>North Central Region \u2013 Lunch with an FSE <\/u><\/strong><\/a><\/p>\n<p style=\"font-weight: 400;\">3rd Wednesday of each month<\/p>\n<p style=\"font-weight: 400;\">12 pm \u2013 1 pm Eastern time\/12 pm \u2013 1 pm Central time<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\"><strong>South Central Region \u2013 Tech Talk<\/strong><\/p>\n<p style=\"font-weight: 400;\">2nd Wednesday of each month<\/p>\n<p style=\"font-weight: 400;\">12 pm \u2013 1 pm Central time<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\"><a href=\"https:\/\/dealer.autopartners.net\/portal\/uscontent\/headlines\/Pages\/GCUS-9-14231.aspx\" target=\"_blank\" rel=\"noopener\"><strong><u>Southeast Region \u2013 Lunchtime with your FSE<\/u><\/strong><\/a><\/p>\n<p style=\"font-weight: 400;\">4th Wednesday of each month<\/p>\n<p style=\"font-weight: 400;\">12 pm \u2013 1 pm Eastern time\/11 am \u2013 12 pm Central time<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\"><strong>Western Region \u2013 Tech Talk<\/strong><\/p>\n<p style=\"font-weight: 400;\">2nd Wednesday of each month<\/p>\n<p style=\"font-weight: 400;\">12:30 pm \u2013 1:30 pm Mountain time\/11:30 am \u2013 12:30 pm Pacific time<\/p>\n<p style=\"font-weight: 400;\">Search for the latest GlobalConnect messages for the meeting dates for each region each month.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\"><strong>Looking for Feedback<\/strong><\/p>\n<p style=\"font-weight: 400;\">The FSE teams are always looking for feedback about potential topics to cover during the meetings. Technicians who would like to suggest a particular topic for a future meeting are encouraged to send a message to the regional email address listed in the GlobalConnect message posted each month. Be sure to include your name, dealership and 6-digit BAC code when submitting a topic.<\/p>\n<p style=\"font-weight: 400;\">Future meeting discussions will be based on the latest information requested by technicians, so all topic suggestions are welcome.<\/p>\n<p style=\"font-weight: 400;\"><em>&#8211; Thanks to Dan Beerends and Hank Poelman<\/em><\/p>\n<p style=\"font-weight: 400;\">\n","protected":false},"excerpt":{"rendered":"<p>Looking to get the latest technical information from Field Service Engineers (FSE)? And talk to FSEs about recent repairs you\u2019ve experienced in your dealership? Check out the monthly FSE Lunch [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[137],"tags":[],"class_list":["post-17259","post","type-post","status-publish","format-standard","hentry","category-2023-february-a"],"_links":{"self":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/17259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=17259"}],"version-history":[{"count":7,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/17259\/revisions"}],"predecessor-version":[{"id":17304,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/17259\/revisions\/17304"}],"wp:attachment":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=17259"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=17259"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=17259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}