![\"\"](\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2023\/03\/F01-tech-excellence-1.png\")
Fig. 1<\/strong><\/p>\n<\/p>\n
Award Criteria<\/strong><\/p>\n In order to qualify for earnPOWER points, enrolled technicians must meet the following requirements:<\/p>\n Stay on Track<\/strong><\/p>\n Service technicians enrolled in the Technician Excellence Program by their dealership received a confirmation email from Program Headquarters. To monitor your progress toward achieving Gold, MTC and WCT Certifications, use the GM Excellence Executive Dashboard found in the GlobalConnect App Center. (Fig. 20<\/p>\n <\/p>\n <\/p>\n The Dashboard includes technicians\u2019 progress and earning potential for each certification as well as indicates if they\u2019ve met the qualifiers of the minimum 25 RO count and 100% completion in Emerging Issues and Fundamentals. The RO count is updated weekly.<\/p>\n Job aids that cover all the details about each enrolled technician as well as the dealership service department team covered on the GM Excellence Executive Dashboard are available. (Fig. 3) The job aids can be accessed on the Service Technician Training, Recruiting, Retention and Recognition App<\/a> on GlobalConnect or by clicking the Service Ops link on the TechLink home page. Select the Technician Recruiting, Retention & Recognition tab > Technician Excellence Program to view the job aid.<\/p>\n <\/p>\n <\/p>\n Training Requirements<\/strong><\/p>\n Fundamentals courses must be at 100% by the end of each quarter. By design, all Fundamentals courses are web- or video-based and can be completed in-house. They are an important first step in each technician\u2019s training plan and are required for any technician to reach Gold Certification.<\/p>\n In addition, Emerging Issues Seminars must be at 100% at the end of each quarter, which means that course credit has been applied for viewing the applicable Emerging Issues Seminars for each quarter.<\/p>\n If any ASE Certification or Renewal is required to achieve\/maintain Gold Certification, it must be completed by the end of each quarter. Use the myASE Renewal App<\/a>, or go to www.ASE.com\/GM<\/a> to find available dates and times for an ASE Certification test if needed.<\/p>\n Technicians can view their training progress toward certification, including which required courses still need to be completed, on the Center of Learning website. Technicians may not be up to date on Fundamentals, Emerging Issues, and\/or ASE certifications even though Master Technician Certification (MTC) or World Class Certification (WCT) status is shown on the Center of Learning.<\/p>\n TIP:<\/strong> Be sure to confirm your email is up to date in the Center of Learning.<\/p>\n earnPOWER and My GM Rewards Points<\/strong><\/p>\n Technicians who meet the qualifiers will receive earnPOWER points each quarter based their highest level of certification:<\/p>\n Points can be applied toward a number of options, including certified service, parts, accessories or an eligible, new GM vehicle purchase or lease. My GM Rewards points are not stackable with the Dealership Employee Discount on a new vehicle purchase, although a negotiated purchase may provide satisfactory savings, especially after the first year. Member enrollment is required to receive points and all World Class Technicians within My GM Rewards are classified as \u201cSilver\u201d status upon account activation in the program. Refer to the program guidelines for complete details.<\/p>\n At the conclusion of each quarter, all program criteria is reviewed to ensure all quarterly requirements have been met. With this information, GM Program Headquarters determines participating dealers\u2019 service technicians\u2019 qualifications for the quarter.<\/p>\n <\/p>\n World Class My GM Rewards Timing Eligible participating dealers\u2019 World Class Technicians with a validated My GM Rewards account who have met the quarterly training requirements will receive the annual My GM Rewards points according to the schedule below.<\/p>\n TIP:<\/strong> Technicians can verify that their earnPOWER account is fully set up by looking for the green check mark.<\/p>\n Latest Guidelines and FAQs<\/strong><\/p>\n The 2023 Technician Excellence Program Guidelines is accessible via the Technician Excellence Dashboard. Select \u201cGuidelines\u201d in the menu on the Dashboard. It includes additional information as well as answers to frequently asked questions.<\/p>\n For more information about the Technician Excellence Program as well as training opportunities in your dealership, talk with your dealership service manager.<\/p>\n – Thanks to Patti Marino<\/em><\/p>\n \n","protected":false},"excerpt":{"rendered":" GM dealership service technicians enrolled in the 2023 Technician Excellence Program (U.S.) are recognized and rewarded quarterly for achieving Gold Certification, Master Technician Certification (MTC), or World Class Technician (WCT) […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[140],"tags":[],"class_list":["post-17354","post","type-post","status-publish","format-standard","hentry","category-2023-march-b"],"_links":{"self":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/17354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=17354"}],"version-history":[{"count":3,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/17354\/revisions"}],"predecessor-version":[{"id":17361,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/17354\/revisions\/17361"}],"wp:attachment":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=17354"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=17354"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=17354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
![\"\"](\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2023\/03\/F02-tech-ex-image-2-R.png\")
Fig. 2<\/strong><\/p>\n![\"\"](\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2023\/03\/F03-tech-excellence-2.png\")
Fig. 3<\/strong><\/p>\n\n
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\n Quarter<\/strong><\/td>\n Quarterly Dates<\/strong><\/td>\n Estimated Issuance Date <\/strong><\/td>\n<\/tr>\n \n Quarter 1, 2023<\/td>\n January 4, 2023 \u2013 March 31, 2023<\/td>\n July 2023<\/td>\n<\/tr>\n \n Quarter 2, 2023<\/td>\n April 1, 2023 \u2013 June 30, 2023<\/td>\n October 2023<\/td>\n<\/tr>\n \n Quarter 3, 2023<\/td>\n July 1, 2023 \u2013 October 2, 2023<\/td>\n January 2024<\/td>\n<\/tr>\n \n Quarter 4, 2023<\/td>\n October 3, 2023 \u2013 January 2, 2024<\/td>\n April 2024<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n \n\n
\n Quarter <\/strong><\/td>\n Quarterly Dates <\/strong><\/td>\n Estimated Issuance Date <\/strong><\/td>\n<\/tr>\n \n Quarter 1, 2023<\/td>\n January 4, 2023 \u2013 March 31, 2023<\/td>\n April 2023<\/td>\n<\/tr>\n \n Quarter 2, 2023<\/td>\n April 1, 2023 \u2013 June 30, 2023<\/td>\n July 2023<\/td>\n<\/tr>\n \n Quarter 3, 2023<\/td>\n July 1, 2023 \u2013 October 2, 2023<\/td>\n October 2023<\/td>\n<\/tr>\n \n Quarter 4, 2023<\/td>\n October 3, 2023 \u2013 January 2, 2024<\/td>\n January 2024<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n