{"id":18226,"date":"2024-01-26T11:21:49","date_gmt":"2024-01-26T16:21:49","guid":{"rendered":"https:\/\/gm-techlink.com\/?p=18226"},"modified":"2024-02-08T10:51:16","modified_gmt":"2024-02-08T15:51:16","slug":"lunch-with-your-fses-meetings-now-offer-three-convenient-call-times","status":"publish","type":"post","link":"https:\/\/gm-techlink.com\/?p=18226","title":{"rendered":"Lunch with Your FSEs Meetings Now Offer Three Convenient Call Times"},"content":{"rendered":"

GM dealership technicians (U.S. only) looking to get the latest technical information as well as talk with their Field Service Engineers (FSEs) about recent repairs seen in the dealership should check out the updated \u201cLunch with Your FSEs\u201d meetings that are held online via Microsoft Teams each month. (Fig. 4) The meetings provide technicians with the opportunity to learn about common service and repair topics using in-dealership case studies from FSEs in each region.<\/p>\n

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\"\"Fig. 4<\/strong><\/p>\n

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The one-hour meetings cover specific technical discussions on a number of topics, focusing on repair information that is based on real-world experiences of FSEs while working with dealership technicians. In addition, many meetings are joined by Brand Quality Managers as well as representatives from GM Engineering and Techline.<\/p>\n

New Monthly Format<\/strong><\/p>\n

The online meetings are now held via Microsoft Teams on the same day \u2014 usually the third Wednesday of the month with a few exceptions. There are three local call times available \u2014 12 pm Eastern, 12 pm Central and 11:30 am Pacific \u2014 that make the meetings convenient and accessible for all. Technicians are encouraged to join the meeting that best fits their schedule.<\/p>\n

Select the link on the TechLink Home page to view the related GlobalConnect message each month and access the link to sign in to the desired meeting. The Microsoft Teams app is required.<\/p>\n

The current meeting schedule for 2024 is: (Fig. 5)<\/p>\n