{"id":18640,"date":"2024-06-14T10:13:10","date_gmt":"2024-06-14T14:13:10","guid":{"rendered":"https:\/\/gm-techlink.com\/?p=18640"},"modified":"2024-06-14T11:34:13","modified_gmt":"2024-06-14T15:34:13","slug":"new-techline-connect-install-uninstall-guide-addresses-application-errors","status":"publish","type":"post","link":"https:\/\/gm-techlink.com\/?p=18640","title":{"rendered":"New Techline Connect Install\/Uninstall Guide Addresses Application Errors"},"content":{"rendered":"<p style=\"font-weight: 400;\">If an error occurs when launching the Techline Connect (TLC) application, the first solution is often to try to restart TLC. However, it the application still does not start correctly, it may be necessary to uninstall and reinstall TLC.<\/p>\n<p style=\"font-weight: 400;\">To help dealership technicians with the installation process, a new Techline Connect Install\/Uninstall Guide has been developed. (Fig. 3, see below) It covers how to download Techline Connect, uninstall the application, and install it using the TLC Installer file.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400; text-align: center;\"><a href=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2024\/06\/TLC-Tips-June-2024.pdf\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-18624 size-full\" src=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2024\/06\/F03-TLC-tips-1.png\" alt=\"\" width=\"740\" height=\"480\" srcset=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2024\/06\/F03-TLC-tips-1.png 740w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2024\/06\/F03-TLC-tips-1-300x195.png 300w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2024\/06\/F03-TLC-tips-1-85x55.png 85w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2024\/06\/F03-TLC-tips-1-200x130.png 200w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><\/a><strong>Fig. 3<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\">TLC may need to be reinstalled if:<\/p>\n<ul>\n<li>An error code is encountered while starting the application and a TLC restart does not resolve the issue.<\/li>\n<li>MDI connection issues occur when attempting to program and the MDI Manager shows a successful connection.<\/li>\n<li>TLC fails to launch after multiple retries.<\/li>\n<li>An &#8220;Unexpected Error&#8221; happens and a TLC restart does not resolve the issue. (Fig. 4)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400; text-align: center;\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-18625\" src=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2024\/06\/F04-TLC-tips-2.png\" alt=\"\" width=\"740\" height=\"480\" srcset=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2024\/06\/F04-TLC-tips-2.png 740w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2024\/06\/F04-TLC-tips-2-300x195.png 300w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2024\/06\/F04-TLC-tips-2-85x55.png 85w, https:\/\/gm-techlink.com\/wp-content\/uploads\/2024\/06\/F04-TLC-tips-2-200x130.png 200w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><strong>Fig. 4<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\"><strong>TIP:<\/strong> Before troubleshooting any Techline Connect issues, be sure the PC meets the required technical specifications. Refer to the latest Dealer Infrastructure &amp; Security Guidelines.<\/p>\n<p style=\"font-weight: 400;\">For any questions about Techline Connect features and operation, contact the Techline Customer Support Center (TCSC) at 1-800-828-6860 (English) or 1-800-503-3222 (French).<\/p>\n<p style=\"font-weight: 400;\"><em>Thanks to John Yadlosky<\/em><\/p>\n<p style=\"font-weight: 400;\">\n","protected":false},"excerpt":{"rendered":"<p>If an error occurs when launching the Techline Connect (TLC) application, the first solution is often to try to restart TLC. However, it the application still does not start correctly, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[176],"tags":[],"class_list":["post-18640","post","type-post","status-publish","format-standard","hentry","category-2024-june-a"],"_links":{"self":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/18640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18640"}],"version-history":[{"count":4,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/18640\/revisions"}],"predecessor-version":[{"id":19042,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/18640\/revisions\/19042"}],"wp:attachment":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18640"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18640"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}