{"id":19489,"date":"2025-01-27T05:00:12","date_gmt":"2025-01-27T10:00:12","guid":{"rendered":"https:\/\/gm-techlink.com\/?p=19489"},"modified":"2025-01-28T09:04:25","modified_gmt":"2025-01-28T14:04:25","slug":"rollout-of-required-multi-factor-authentication-for-techline-connect-begins","status":"publish","type":"post","link":"https:\/\/gm-techlink.com\/?p=19489","title":{"rendered":"Rollout of Required Multi-Factor Authentication for Techline Connect Begins"},"content":{"rendered":"<p style=\"font-weight: 400;\">The rollout of Multi-Factor Authentication (MFA) for logging in to Techline Connect is now underway for GM dealerships. In the coming weeks, Global Connect Headline communications will be released with a list of states that will be activated for MFA. In addition to Techine Connect, other Global Connect applications also will require MFA in the future.<\/p>\n<p style=\"font-weight: 400;\">The MFA login procedure is designed to improve the security of the applications by requiring at least two methods of authentication, such as a password and a temporary passcode, to verify a user&#8217;s identity. (Fig. 1) If a user is currently sharing a login ID, contact your dealership\u2019s Partner Security Coordinator to create a unique ID, which will be needed for MFA.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400; text-align: center;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-19460\" src=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2025\/01\/F01-MFA-7.png\" alt=\"\" width=\"740\" height=\"480\" \/><strong>Fig. 1<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\">There are three methods of validation using MFA:<\/p>\n<ul>\n<li>Text message to a mobile phone.<\/li>\n<li>Phone call to a mobile phone.<\/li>\n<li>Installation of the Microsoft Authenticator app on a smartphone.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">The easiest method to use for dealership personnel may be a text message to a mobile phone. (Fig. 2)<\/p>\n<p style=\"font-weight: 400;\"><a href=\"https:\/\/gm-techlink.com\/?p=19183\" target=\"_blank\" rel=\"noopener\">Review this TechLink article to set up MFA using a text message.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400; text-align: center;\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-19461\" src=\"https:\/\/gm-techlink.com\/wp-content\/uploads\/2025\/01\/F02-MFA-6.png\" alt=\"\" width=\"740\" height=\"480\" \/><strong>Fig. 2<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\"><em>&#8211; Thanks to Chris Henley<\/em><\/p>\n<p style=\"font-weight: 400;\">\n","protected":false},"excerpt":{"rendered":"<p>The rollout of Multi-Factor Authentication (MFA) for logging in to Techline Connect is now underway for GM dealerships. In the coming weeks, Global Connect Headline communications will be released with [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[193],"tags":[],"class_list":["post-19489","post","type-post","status-publish","format-standard","hentry","category-2025-january-b"],"_links":{"self":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/19489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19489"}],"version-history":[{"count":2,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/19489\/revisions"}],"predecessor-version":[{"id":19492,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=\/wp\/v2\/posts\/19489\/revisions\/19492"}],"wp:attachment":[{"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19489"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=19489"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gm-techlink.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=19489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}