Archive for December, 2018

GM Training Programs for Dealership Service Technician Candidates

GM Training Programs for Dealership Service Technician Candidates

GM is involved in a number of technical apprenticeship and education programs that help in training new technicians for dealerships. Developing a technician takes an investment in time by both […]

December 21, 2018
Diagnostic Tips for Battery DTCs

Diagnostic Tips for Battery DTCs

Some 2014-2016 Malibu models equipped with the 2.5L 4-cylinder engine (RPOs LKW, LCV) may have an illuminated Check Engine MIL and the following DTCs set in the Engine Control Module […]

December 21, 2018
Low Oil Light Illuminated on CTS 2.0L Models

Low Oil Light Illuminated on CTS 2.0L Models

The Low Oil Light may be illuminated on some 2014-2019 CTS models equipped with the 2.0L 4-cylinder engine (RPO LTG). If the Low Oil Light is on, it may be […]

December 21, 2018
Front Roof Wind Noise or Water Leak

Front Roof Wind Noise or Water Leak

A wind noise condition or a water leak at the front of the roof or top of the windshield may be found on some 2014-2019 ATS and CTS models. If […]

December 21, 2018
Vibration during Hard Acceleration

Vibration during Hard Acceleration

A vibration may be felt or a noise heard during hard acceleration on some 2015-2018 Colorado and Canyon models equipped with the 3.6L V6 engine (RPO LGZ) and 8L45 automatic […]

December 21, 2018
Power Liftgate Assist Actuator Replacement

Power Liftgate Assist Actuator Replacement

Some 2017-2018 Escalade, Tahoe, Suburban, and Yukon models may require replacement of the power liftgate assist actuator. Prior to replacing the power liftgate assist actuator, verify the liftgate actuator grommet […]

December 21, 2018
Service Technician Enrollment in the 2019 Mark of Excellence Program

Service Technician Enrollment in the 2019 Mark of Excellence Program

The Mark of Excellence program has recognized the achievements of GM dealership personnel for more than 20 years. (Fig. 15) With over 90 percent of GM dealerships enrolled in the […]

December 21, 2018
Updated Field Product Reporter App Part of New Certified Service Mobile Toolbox

Updated Field Product Reporter App Part of New Certified Service Mobile Toolbox

The GM Field Product Reporter (FPR) mobile application (U.S. only) makes it easy to create and submit a product report in only a few steps using your mobile phone. The […]

December 13, 2018
6.6L Duramax Diesel Engine Operating Characteristics

6.6L Duramax Diesel Engine Operating Characteristics

The 6.6L Duramax diesel engine (RPO L5P) and Allison 6-speed transmission (RPO MW7) available in 2017-2018 Silverado, Sierra; and 2019 Silverado 2500/3500 and Sierra 2500/3500 models have several different operating […]

December 13, 2018
Knock Sound from Engine when Hot

Knock Sound from Engine when Hot

Some 2016-2017 ATS, CTS, CT6, Camaro; 2017 LaCrosse, XT5 and Acadia models equipped with the 3.0L V6 engine (RPO LGW) or 3.6L V6 engine (RPO LGX) may have a hollow […]

December 13, 2018