TCSC Top Issues This Week

TCSC Top Issues This Week

The Techline Customer Support Center (TCSC) is available to help dealerships with diagnostic and programming issues related to Techline Connect (TLC) and the Service Programming System (SPS). TCSC has now […]

April 23, 2025
Outside Rearview Mirror Glass Removal

Outside Rearview Mirror Glass Removal

There are several GM Accessories available that update the design and functionality of the outside rearview mirrors on 2022-2025 HUMMER EV models. (Fig. 1) GM Accessories range from different housing […]

April 10, 2025
Executive Second-Row Seat Operation

Executive Second-Row Seat Operation

The available Executive Second-Row Seats (RPO ABV, AL4) in the 2025 ESCALADE IQ (Fig. 5) feature power operation for second-row passengers, which makes it easy to adjust the seats for […]

April 10, 2025
Super Cruise Disengages or is Unavailable

Super Cruise Disengages or is Unavailable

The Super Cruise driver assistance technology may disengage or be unavailable on some 2021-2025 Escalade; 2023-2025 LYRIQ; 2024-2025 Traverse, Acadia; 2025 Enclave, CT5, ESCALADE IQ, OPTIQ, Blazer EV, Equinox EV, […]

April 10, 2025
2025 Cadillac VISTIQ TAC Action Center

2025 Cadillac VISTIQ TAC Action Center

The GM Technical Assistance Center (TAC) has established a TAC Action Center for U.S. dealerships to provide product feedback on the all-new 2026 Cadillac VISTIQ. (Fig. 14)   Fig. 14 […]

April 10, 2025
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM-certified repairs. This month the seminar takes a look at trailer lighting and braking operation. […]

April 10, 2025
Dealer Case Management Tips for TCSC Submissions

Dealer Case Management Tips for TCSC Submissions

Technicians can use Dealer Case Management (DCM) to create, view and update Techline cases in real time with the Techline Customer Support Center (TCSC), reducing the time spent waiting on […]

March 31, 2025
EVAP System on the New 1.2L Engine Requires Updated Leak Test Diagnostics

EVAP System on the New 1.2L Engine Requires Updated Leak Test Diagnostics

The 2025 Envista, Encore GX, Trax and Trailblazer are available with the new 1.2L engine (RPO LBP). The engine configuration features E85 compatibility, which required an update to the Evaporative […]

March 31, 2025
NACS Charging Adapters Designed for Public DC Chargers Only

NACS Charging Adapters Designed for Public DC Chargers Only

The North American Charging Standard (NACS) DC adapters (Tesla Supercharger adapters) (Fig. 11) that are available from GM are for use on public DC Fast Charging stations only.   Fig. […]

March 31, 2025
New Feedback Process on Shipping Parts to the Warranty Parts Center

New Feedback Process on Shipping Parts to the Warranty Parts Center

The GM Warranty Parts Center (WPC) requests the return of specific parts replaced at dealerships through the Global Warranty Management (GWM) system to better understand and help resolve product issues […]

March 31, 2025
FSE Technician Recognition Awards – 1st Quarter 2025

FSE Technician Recognition Awards – 1st Quarter 2025

The GM Field Service Engineer (FSE) Technician Recognition Awards (U.S.) celebrate the skill and dedication of dealership technicians who have recently worked with FSEs on challenging repairs. Technicians at GM […]

March 26, 2025
March Service Newsletter from the Experts at GM TAC

March Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the March GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]

March 26, 2025
GDS2 Core Update Required by March 16

GDS2 Core Update Required by March 16

The GDS2 core update 22.8.00900 in Techline Connect that was recently released on March 10 included various bug fixes. The update will download and install automatically upon logging into Techline […]

March 12, 2025
MDI 2 Order Lead Times Update

MDI 2 Order Lead Times Update

The EL-52100 MDI 2 is required for control module programming, configuration and setup on GM vehicles equipped with the Vehicle Intelligence Platform (VIP) electrical architecture. (Fig. 2)   Fig. 2 […]

March 12, 2025
Low Oil Pressure at Idle

Low Oil Pressure at Idle

Low and erratic oil pressure at idle may be found on some 2024-2025 Acadia, Traverse; and 2025 Enclave models equipped with the 2.5L engine (RPO LKO). DTC P06DD (Engine Oil […]

March 12, 2025
DTCs Set Due to Wiring Harness Condition

DTCs Set Due to Wiring Harness Condition

There may be several communication DTCs set along with several Driver Information Center messages —Service Power Steering, Service StabiliTrak, Service Rear Drive, Service Restraint System — displayed on some 2020-2024 […]

March 12, 2025
Heavy Fuel Use Message

Heavy Fuel Use Message

There may be a “Heavy Fuel Use” message on the Driver Information Center (DIC) (Fig. 11) at times while driving on some 2023-2025 Escalade, Silverado 1500, Tahoe, Suburban, Sierra 1500, […]

March 12, 2025
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM-certified repairs. This month the seminar covers valve body repair on the 10L80 transmission. (Fig. […]

March 12, 2025