GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in the September seminar include a review of the EL-50332 EV and HEV Battery Service Tool (Fig. 15) and a look at the 2019 Volt Hybrid/EV battery pack capacity learn procedure.


Fig. 15


10221.09V – Emerging Issues (U.S.)

To view the Emerging Issues seminar:

  • Log in to or select the Center of Learning link on GM GlobalConnect.
  • Select Catalog.
  • Enter Emerging Issues or the course number in the Search box.
  • Select the desired Emerging Issues seminar course title.
  • Click “Take or Continue Course.”


TAC Talk (Canada)

To view a TAC Talk seminar covering the latest service topics in Canada:

  • From GM GlobalConnect, select Centre of Learning.
  • Under the Resources tab, select Video on Demand.
  • Scroll down to Channels.
  • Click arrow to expand the selection for GM Pro – Centre of Learning.
  • Expand the selection for TAC Talk.
  • Select the Year, Month, and desired broadcast.
  • Click the Launch button.



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