Service Know-How

10218.11V – Emerging Issues (U.S.)

November 8, 2018

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered this month include a review of the proper GM-approved back probing method when testing connectors (Fig. 23) and how to install the tonneau cover on the new Silverado 1500 and Sierra 1500.

To view Emerging Issues seminars:

  • Log in to
  • Enter Emerging Issues or the course number in the Search box.
  • Select the desired Emerging Issues seminar course title.
  • Click the Launch button.

Fig. 23


TAC Talk (Canada)

To view TAC Talk seminars covering the latest service topics in Canada:

  • From GM GlobalConnect, select Centre of Learning.
  • Under the Resources tab, select Video on Demand.
  • Scroll down to Channels.
  • Click arrow to expand the selection for GM Pro – Centre of Learning.
  • Expand the selection for TAC Talk.
  • Select the Year, Month, and desired broadcast.
  • Click the Launch button.





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