GM Service Know-How

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in the April seminar include a demonstration of the updated Bolt EV seat cover replacement procedure (Fig. 20) and installation of assist steps on Silverado and Sierra K2 models.


Fig. 20


10219.04V – Emerging Issues (U.S.)

To view the Emerging Issues seminar:

  • Log in to
  • Enter Emerging Issues or the course number in the Search box.
  • Select the desired Emerging Issues seminar course title.
  • Click the Launch button.


TAC Talk (Canada)

To view a TAC Talk seminar covering the latest service topics in Canada:

  • From GM GlobalConnect, select Centre of Learning.
  • Under the Resources tab, select Video on Demand.
  • Scroll down to Channels.
  • Click arrow to expand the selection for GM Pro – Centre of Learning.
  • Expand the selection for TAC Talk.
  • Select the Year, Month, and desired broadcast.
  • Click the Launch button.



Hybrid and EV Emergency First Responder Information
New Chevrolet Silverado 4500HD, 5500HD, 6500HD Take on Medium-Duty Market

Leave a Reply

Your email address will not be published. Required fields are marked *