GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in the August seminar include a look at 2020 Corvette convertible top operation (Fig. 13) and a review of high voltage battery cell balancing.

Fig. 13

10220.08V – Emerging Issues (U.S.)

To view the Emerging Issues seminar:

    • Log in to or select the Center of Learning link on GlobalConnect.
    • Select Catalog.
    • Enter Emerging Issues or the course number in the Search box.
    • Select the desired Emerging Issues seminar course title.
    • Click “Take or Continue Course.”

TAC Talk (Canada)

To view a TAC Talk seminar covering the latest service topics in Canada:

    • From GM GlobalConnect, select Centre of Learning.
    • Under the Resources tab, select Video on Demand.
    • Scroll down to Channels.
    • Click arrow to expand the selection for GM Pro – Centre of Learning.
    • Expand the selection for TAC Talk.
    • Select the Year, Month, and desired broadcast.
    • Click the Launch button.
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