The power liftgate actuators (Fig. 7) from some 2018-2022 Acadia, XT5 and 2020-2022 XT6 models that have been returned to the Warranty Parts Center show damage due to improper removal.
Fig. 7
Not following the proper procedure to remove a power liftgate actuator, such as prying the actuator off the ball socket, may damage the actuator. (Fig. 8)
Fig. 8
Removing the Actuator
To properly remove the actuator, with the liftgate fully open, push the actuator ball socket onto the ball toward the liftgate edge. (Fig. 9) Make sure that the spring clip is snapped into the closed position; otherwise, push the spring in by hand.
Fig. 9
Insert a flat pocket screwdriver behind the clip. (Fig. 10) The clip does not need to be removed. Pull the ball socket off the ball completely to remove the actuator.
Fig. 10
For additional information, refer to #PIT5893.
– Thanks to David Goodrow
