The Mark of Excellence program (U.S.) recognizes the achievements, professionalism, and commitment of GM dealership personnel, including those in the service department. Service technicians enrolled in the 2024 program who meet program qualifiers and other criteria can earn the special recognition they deserve for their exceptional commitment to excellence every day.
The enrollment period for the 2024 Mark of Excellence program is November 15, 2023 – Extended to January 31, 2024.
The 2024 Mark of Excellence program (Fig. 1) period is from January 3, 2024 through January 2, 2025.
Fig. 1
Enrollment Information
Enrollment in the 2024 program is through the Mark of Excellence website, via the Xccelerate Hub app in the GM GlobalConnect App Center. (Fig. 2) Enrollment is required for each program year. There are not any automatic enrollment confirmations for dealership personnel who were previously enrolled in the Mark of Excellence program.
TIP: Starting January 1, 2024, Mark of Excellence will only be available on the Xccelerate Hub via the GlobalConnect App Center.
Fig. 2
Be sure to review the Program Rules located under the Resources Tab on the Mark of Excellence website to review the changes that have been made to the 2024 program.
Once enrollment is completed, all dealership personnel with a valid GlobalConnect email address who are enrolled in the 2024 program will receive an email message notifying them of their program status and other enrollment details. Enrolled individuals can update their email address through their GlobalConnect profile.
Awards and Recognition
Service and Parts – Service Technician
Recognition
- Toolbox medallion
- Top 20 Service Technicians Zone Recognition Award
- Top 50 Service Technicians National Recognition Award
Service and Parts – Non-Technical
Recognition
- Desktop award or nameplate update
- 500 Mark of Excellence personalized business cards
- Logoed recognition award
Premiere
- Premiere recognition merchandise
Service BDC Manager
- Desktop award or nameplate update
- Mark of Excellence business cards
For more information about the 2024 Mark of Excellence program, select the Xccelerate app on the GM GlobalConnect App Center or contact Program Headquarters at 1-800-368-1638.
– Thanks to Hank Vandeventer
Updated December 1, 2023
