Archive for May, 2021

Bolt EV Battery Cell Inspection

Bolt EV Battery Cell Inspection

Updated battery inspection and reprogramming procedures for some 2017-2021 Bolt EV models have been released to help determine battery cell voltage performance. (Fig. 1) The repair procedure also includes reprogramming […]

May 27, 2021
Certified Service Mobile Toolbox App Update Required by June 1

Certified Service Mobile Toolbox App Update Required by June 1

The Certified Service Mobile Toolbox (CSMT) application, which includes the Pre-Repair Authorization (PRA) Process; Field Product Reporting (FPR) for U.S. dealerships or Product Information Reporting (PIR) for Canadian dealerships; and […]

May 27, 2021
What’s in a Name? – Tires Designed for Specific Truck Applications

What’s in a Name? – Tires Designed for Specific Truck Applications

The original tires installed on GM vehicles are designed and tested for specific vehicle applications. Full-size trucks feature a variety of different tires that are designed to perform under all […]

May 27, 2021
Corvette Brake Service Tips

Corvette Brake Service Tips

The 2020-2021 Corvette Stingray features two brake options. RPO JL9 is the base brake system, while the heavy-duty RPO J55 brake system is standard on all models with the Z51 […]

May 27, 2021
No Fob Detected Message

No Fob Detected Message

Some 2020-2021 CT4, CT5; 2021 Envision, Corvette, Tahoe, Suburban, Yukon and Escalade models may have a no crank/no start condition with a No Fob Detected message on the Driver Information […]

May 27, 2021
Damaged Camshaft Position Sensor Exciter Wheel

Damaged Camshaft Position Sensor Exciter Wheel

There may be an intermittent extended crank or intermittent crank/no start condition on some 2020-2021 Silverado, Sierra; and 2021 Tahoe, Suburban, Yukon, and Escalade models equipped with the 3.0L diesel […]

May 27, 2021
Excessive Resistance in Cable Causes Black Camera Screen

Excessive Resistance in Cable Causes Black Camera Screen

The infotainment screen on some 2020-2021 XT5, XT6 and Acadia models may intermittently show a black screen with red triangle and red camera icons when the vehicle is in Reverse. […]

May 27, 2021
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]

May 27, 2021
Let’s Take a Look – Remote Diagnostics Using Video Calls with Dealerships

Let’s Take a Look – Remote Diagnostics Using Video Calls with Dealerships

When working with the GM Technical Assistance Center (TAC) or a Field Service Engineer (FSE) on a challenging repair, the next best thing to the TAC agent or FSE actually […]

May 17, 2021
Latest Techline Connect Software Update Released

Latest Techline Connect Software Update Released

The May Techline Connect software update release includes a number of changes for the service application. The update should be downloaded automatically when logging in to Techline Connect. (Fig. 6) […]

May 17, 2021