Service Know-How

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered this month include a preview of the 2019 Camaro (Fig. 18) and a look at Service Information wiring diagram symbols and icons.

To view Emerging Issues seminars:

  • Log in to
  • Enter Emerging Issues or the course number in the Search box.
  • Select the desired Emerging Issues seminar course title.
  • Click the Launch button.

Fig. 18


TAC Talk (Canada)

To view TAC Talk seminars covering the latest service topics in Canada:

  • From GM GlobalConnect, select Centre of Learning.
  • Under the Resources tab, select Video on Demand.
  • Scroll down to Channels.
  • Click arrow to expand the selection for GM Pro – Centre of Learning.
  • Expand the selection for TAC Talk.
  • Select the Year, Month, and desired broadcast.
  • Click the Launch button.
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One Comment

  1. Emerging Issues isn’t just for technicians. As a Warranty Administrator, I find helpful information by keeping up with EI for bulletins and coding claims.