GM Service Know-How

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in the November seminar include a review of some of the latest Service Information procedure changes (Fig. 22) and an overview of the new Diagnostic Charging Battery Station.


Fig. 22


10219.11V – Emerging Issues (U.S.)

To view the Emerging Issues seminar:

  • Log in to
  • Select Catalog.
  • Enter Emerging Issues or the course number in the Search box.
  • Select the desired Emerging Issues seminar course title.
  • Click “Take or Continue Course.”


TAC Talk (Canada)

To view a TAC Talk seminar covering the latest service topics in Canada:

  • From GM GlobalConnect, select Centre of Learning.
  • Under the Resources tab, select Video on Demand.
  • Scroll down to Channels.
  • Click arrow to expand the selection for GM Pro – Centre of Learning.
  • Expand the selection for TAC Talk.
  • Select the Year, Month, and desired broadcast.
  • Click the Launch button.
Sunroof/Sunshade Motor Initialization
2020 Bolt EV Battery Updates Add to Electric Range

One Comment

  1. is there a procedure video for the n1992261860 tonneau cover

Leave a Reply

Your email address will not be published. Required fields are marked *