GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in the April seminar include a look at the new 2021 Chevrolet Tahoe and GMC Sierra and a review of Next Generation Digital Vehicle Platform communication diagnostics. (Fig. 21)

Fig. 21

10220.04V – Emerging Issues (U.S.)

To view the Emerging Issues seminar:

  • Log in to or select the Center of Learning link on GlobalConnect.

  • Select Catalog.

  • Enter Emerging Issues or the course number in the Search box.

  • Select the desired Emerging Issues seminar course title.

  • Click “Take or Continue Course.”

TAC Talk (Canada)

To view a TAC Talk seminar covering the latest service topics in Canada:

  • From GM GlobalConnect, select Centre of Learning.

  • Under the Resources tab, select Video on Demand.

  • Scroll down to Channels.

  • Click arrow to expand the selection for GM Pro – Centre of Learning.

  • Expand the selection for TAC Talk.

  • Select the Year, Month, and desired broadcast.

  • Click the Launch button.

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