Fine Tune Service Information Searches with RPO Data

Technicians navigating in Service Information (SI) using the year, make and model (YMM) of a vehicle are used to seeing all service manual content for that vehicle displayed — that means every engine, every transmission, and every other system. (Fig. 1) However, there is a way to pare down some information when using SI that will deliver specific information for a particular vehicle.

 

Fig. 1

 

A new feature of Service Information on some models beginning with model year 2021 is RPO filtering, which enables SI authors to associate RPO codes to publication subsections, information elements, bulletins and other SI data. After entering a Vehicle Identification Number (VIN), these RPO associations only display the content that applies to that VIN. (Fig. 2)

 

Fig. 2

 

If RPO filtering is not available, all available content for the VIN or YMM will be displayed as it does today.

When reviewing the Repair Instructions document list when navigating using only year, make and model, it displays numerous procedures for a variety of RPOs. (Fig. 3)

 

Fig. 3

 

However, when navigating using a VIN, the Repair Instructions document list only displays the specific results related to the vehicle RPO data. (Fig. 4)

 

Fig. 4

 

Implementation of the RPO authoring in Service Information will take a phased approach. Look for additional search results using RPO filtering coming soon.

– Thanks to Heather Ball