April Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the April GM Technical Assistance Center (TAC) Newsletter. It covers a number of concerns that TAC is addressing every day on cases with dealerships. Each month, we publish the newsletter as a PDF, making it easy to view online or print for reference.

With the tips provided by TAC, dealerships get additional information on the latest diagnostics and repairs to help get vehicles back to customers quickly. Each newsletter provides details about recent Bulletins and Preliminary Information (PI) that have been released along with tips on other known concerns, diagnostic testing, parts information and availability, and new product news.

The newsletter is organized in several categories, including General; Engine; Electrical, Chassis and Trim; Transmission and Drivetrain; Infotainment and OnStar; Hybrid and EV; DCM and TAC Cases and other topics.

Click the PDF (Fig. 10) below to view or print the TAC Newsletter.

 

 

Fig. 10

 

 

– Thanks to Aron Wilson

 

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2 Comments

  1. Thanks for the comment. Your recommendation will be forwarded to the TAC representatives responsible for the DCM tool.

  2. To whomever it may concern:

    Making that extra phone call to “close the case” after the system has auto-closed the case is inconvenient and costs the technician time and money, personally I have had a few cases where I had a valuable case update and it was too inconvenient to do it, so I let it go and kept working. Please modify the system so we can add a case update AFTER the case has been closed, directly from the system without an extra phone call.

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