The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the February GM Technical Assistance Center (TAC) Newsletter. It covers a number of concerns that TAC is addressing every day on cases with dealerships. Each month, we publish the newsletter as a PDF, making it easy to view online or print for reference.
With the tips provided by TAC, dealerships get additional information on the latest diagnostics and repairs to help get vehicles back to customers quickly. Each newsletter provides details about recent Bulletins and Preliminary Information (PI) that have been released along with tips on other known concerns, diagnostic testing, parts information and availability, and new product news.
The newsletter is organized in several categories, including General; Engine; Electrical, Chassis and Trim; Transmission and Drivetrain; Infotainment and OnStar; Hybrid and EV; DCM and TAC Cases as well as other topics.
Click the PDF (Fig. 16) below to view or print the TAC Newsletter.
Fig. 16
– Thanks to Aron Wilson
The Dealer Case Management system is being researched for future use in Canada.
When will online case management return to Canada? Or will GM USA finally be implementing online case creation and closure on the Canadian side?