Service Know-How

10218.07V – Emerging Issues (U.S.)

July 12, 2018


The latest service topics from GM Brand Quality and Engineering are covered, including how labor times are calculated (Fig. 23) and a preview of the new 2019 Silverado and Sierra light-duty trucks.


To view Emerging Issues seminars:

  • Log in to
  • Enter Emerging Issues or the course number in the Search box.
  • Select the desired Emerging Issues seminar course title.
  • Click the Launch button.


Fig. 23


TAC Talk (Canada)

To view TAC Talk seminars covering the latest service topics in Canada:

  • From GM GlobalConnect, select Centre of Learning.
  • Under the Resources tab, select Video on Demand.
  • Scroll down to Channels.
  • Click arrow to expand the selection for GM Pro – Centre of Learning.
  • Expand the selection for TAC Talk.
  • Select the Year, Month, and desired broadcast.
  • Click the Launch button.
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