New GM Service Technical College App Provides Quick Access to Training Information

If you’re looking for more information about World Class Technician certification, want to download the Automotive Technician Recruiting & Retention Dealer Playbook, or would like more details about the new 10L1000 Automatic Transmission Unit Repair Video On-Demand course, check out the new GM STC Service Technician Training, Recruiting, Retention, and Recognition App (U.S. only) that is now available through GlobalConnect. (Fig. 1) The new app is a convenient source of the latest training information for dealership service departments, providing quick access to a library of GM STC communications, training documents, job aids, best practices, links to supplementary programs, and much more.


Fig. 1


Launch the App on GlobalConnect

The new Service Technician Training, Recruitment, Retention, and Recognition App can be launched in the App Center and saved as a shortcut.

Log in to GlobalConnect and select the App Center tab on the main menu bar. From there, use the search bar or scroll down until you find the GM STC logo and the app title: Service Technician Training, Recruiting, Retention, and Recognition. (Fig. 2)


Fig. 2


App Features

There are a number of different features available on the app, including:

  • Service Technical College: Program description of the GM STC
  • Communications: Course announcements, news articles, training materials, and Training Times newsletters
  • Service Library: Frequently referenced documents and files
  • Technician Recruiting, Retention, & Recognition: Best practices for attracting, developing, retaining, and rewarding technicians.
  • Shifting Gears: Program details and upcoming events such as Dealer Days
  • Quick Links: Links to GM STC, GM Center of Learning, GM ASEP, GM Technician Career Training, ASE Education Foundation as well as several video resources


For example, select the Technician Recruiting, Retention, & Recognition tab (Fig. 3) to learn how to participate in the GM Automotive Service Educational Program (ASEP). The GM ASEP Dealer Brochure and Student Brochure can be downloaded as well as other materials about the program, including how GM ASEP stacks up to other training providers. Or select the Service Library tab to view the Emerging Issues seminars, download the GM STC Course Catalog, or learn about some of the newest training courses now available.


Fig. 3


Be sure to save the Service Technician Training, Recruiting, Retention, and Recognition App as a shortcut on GlobalConnect for one-click access to all the latest technical training information.

For more details about the GM Service Technical College and the technical courses available, visit or the GM Center of Learning at


– Thanks to Eric Kenar

GM Service Know-How
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  1. With the updates being performed at no charge to the original GE-52200, which now becomes a GE-52200-A, there is no need to purchase a replacement table.

  2. Patrick Marsan says:

    Would be great to have this link for Canadians technicians ….just asking , we never have enough ressources …

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