The new 2025 Escalade and first-ever all-electric 2025 ESCALADE IQ boast iconic design, interior craftsmanship and the latest automotive technology. Each of these luxury full-size SUVs offer a number of […]
Before returning the high-voltage battery (Fig. 6) of the 2023-2025 LYRIQ; 2024-2025 Blazer EV, Equinox EV, Silverado EV, Sierra EV; 2022-2025 HUMMER EVs; and 2022-2025 BrightDrop models, there are a […]
With rapidly changing technology being utilized throughout the dealership environment, the GM Dealer Infrastructure & Security Guidelines (DISG) have been updated to help dealers maintain reliable data communications, establish security […]
There are several reasons why a speed limitation may be in place on 2020-2025 Corvette models (Fig. 14), such as an active Teen Driver mode or the convertible folding top […]
The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the November GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]
The 2025 Technician Excellence Program (U.S.) recognizes and rewards enrolled dealership technicians for achieving technical training certifications and meeting other service criteria. Program criteria include training achievements in the Center […]
The Mark of Excellence program (U.S.) recognizes the achievements, professionalism and commitment of GM service technicians as well as other dealership personnel. For the 2025 program, enrolled technicians who meet […]
Proactive Alerts, a feature of OnStar Advanced Diagnostics, are designed to help predict specific types of potential performance degradation based on current vehicle data. Several new Proactive Alerts have been […]
The 2025 ESCALADE IQ, the first-ever all-electric full-size SUV from Cadillac, redefines the luxury SUV experience with an Ultium Platform delivering a Cadillac-estimated 460 miles of range, vehicle-to-home bidirectional charging […]
There may be a vibration or rattle sound in the body of the vehicle on some 2025 Equinox models. The vibration or rattle may be more noticeable under light load, […]
The high-voltage (HV) battery in 2022-2025 HUMMER EV; 2023-2025 BrightDrop, LYRIQ; 2024-2025 Blazer EV, Equinox EV, Silverado EV and Sierra EV models requires updated Battery Energy Control Module (BECM) calibrations […]
Multi-Factor Authentication (MFA) — an identity verification process that requires at least two methods of authentication, such as a password and a temporary passcode, to verify a user’s identity — […]
If an error occurs when launching the Techline Connect (TLC) application, the first solution is often to try to restart TLC. If the application still does not start correctly, it […]
Electric Vehicles (EVs) feature a number of electronic control modules that may require software updates. These updates are important to not only resolve operating issues, but also to enhance vehicle […]
There may be a GCW Overweight message displayed on the Driver Information Center of some 2022-2025 Silverado 1500, Sierra 1500; and 2024-2025 Silverado 2500HD/3500HD and Sierra 2500HD/3500HD trucks equipped with […]
Due to a recent update of the Google Maps application, an issue may arise in which the infotainment system (RPO IOK, IVD, IVE) has a persistent “Offline” icon in maps […]
Faster Case Response Times in CX Connect
Ground Fault at the Transmission Case
Sunshade Lamp Supply Circuit Draw
Transmission Park Lock Valve Parts Released
Automatic Transmission Fluid Appearance and Color
New Firewall Exclusions, Windows 10 Support Removed in Latest Dealer Infrastructure & Security Guidelines Update
Incomplete Radio Registration Prevents Owner’s Manual Download
New 12V Battery Ratings Chart for the 2026 Model Year
GM Service Know-How Emerging Issues
Enhancing Diagnostic Accuracy with Thermal Imaging — New Essential Tool Shipping to Dealerships
EV Reduced Acceleration Conditions
Incorrect Brake Pedal Position Sensor Signal Input
Serial Data Authentication Configuration After Programming a Control Module
August Service Newsletter from the Experts at GM TACDCA-8000
Troubleshooting
Guide
TAC Newsletter October 2025
TAC Newsletter September 2025
Techline Connect Tips November 2024
CX Connect Case Creation Help + Tips and Tricks
Thermal imaging was once reserved for specialty diagnostics, but it’s now becoming an accessible and valuable tool in dealership service bays. The GM-60503 Thermal Imaging Camera, a new GM Essential […]
As Over-the-Air (OTA) updates and Vehicle-Wide-Programming become more commonplace on GM vehicles, a new diagnostic strategy is being implemented to better address performance concerns related to control module updates and […]
Take a detailed look at a wide range of innovative features and advanced systems found on GM vehicles to gain a better understanding of proper operation. Each short video reviews how a feature works, highlights operating tips and shows ways to customize settings, if applicable.
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