Archive for January, 2021

The Xccelerate mobile application, launched as a pilot program in the 2020 Mark of Excellence (MOE) program (U.S.), has concluded. The interactive Xccelerate app provided technicians with more opportunities to […]

The chrome may be starting to peel off the interior door handle on some 2016-2020 Camaro models. (Fig. 9) The chrome separation may be noticed at the parting line of […]

A water rush or gurgle sound from the heater core at the center of the instrument panel on some 2015-2019 Colorado and Canyon models may be caused by air ingestion […]

A Speed Limited or Reduced Propulsion Power message may display on the Driver Information Center (DIC) along with reduced power on some 2016-2019 Volts. The message may display for a […]

A ghost or phantom touch, where random touch inputs occur on the infotainment screen display, and/or the infotainment display is non-responsive to touch immediately after having been cleaned, wiped, or […]

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]

Some 2021 Tahoe, Suburban, Yukon and Escalade models equipped with the available Air Ride Adaptive Suspension (RPO F47) may have a suspension trim height that is too high or too […]

From Forward Collision Alert to Reverse Automatic Braking, the advanced driver assistance systems available on current GM models offer features that range from providing alerts and warnings to hands-free driving […]

GM has recently released the latest Dealer Infrastructure Guidelines (DIG) for 2021. The guidelines outline the dealership technology needed to ensure reliable data communications for all dealers, including recommended personal […]

Some 2015-2021 Colorado and Canyon models may have a clunking sound heard from the rear axle area when driving over railroad tracks and/or entering or exiting parking lots and driveways. […]

There may be a gurgle or sloshing sound heard on some 2021 Tahoe, Suburban, Yukon, and Escalade models equipped with a panoramic sunroof (RPO C3U). (Fig. 14) The sound may […]

A wiring harness condition or loose knock sensor bolt may be found on some 2020 Camaros with the 2.0L 4-cylinder engine (RPO LTG). The Check Engine light may be illuminated […]

Some 2019-2021 Silverado, Sierra; 2021 Tahoe, Suburban, Yukon, and Escalade models equipped with the 5.3L engine (RPO L84) or 6.2L engine (RPO L87) (Fig. 19) may have any of the […]

Some 2020 Silverado and Sierra models equipped with the 8-speed automatic transmission (RPO MQE) may have a slipping or improper shifting condition or may have defaulted to only one gear. […]

A factory provided rearview camera kit is available on 2013-2021 Express and Savana cutaway models as well as 2019-2021 Silverado 1500, Sierra 1500, 2020-2021 Silverado 2500HD/3500HD and Sierra 2500HD/3500HD models. […]