Archive for January, 2025

Rollout of Required Multi-Factor Authentication for Techline Connect Begins

Rollout of Required Multi-Factor Authentication for Techline Connect Begins

The rollout of Multi-Factor Authentication (MFA) for logging in to Techline Connect is now underway for GM dealerships. In the coming weeks, Global Connect Headline communications will be released with […]

January 27, 2025
Turn Signal Canceling and Steering Column Rattle Conditions

Turn Signal Canceling and Steering Column Rattle Conditions

Some 2023-2024 Colorado, Canyon; and 2024 Blazer EV models may have a turn signal condition and, on 2023-2024 Colorado, Canyon models, a rattle sound may be heard coming from the […]

January 27, 2025
FSE Technician Recognition Awards – 4th Quarter 2024

FSE Technician Recognition Awards – 4th Quarter 2024

The GM Field Service Engineer (FSE) Technician Recognition Awards (U.S.) celebrate the skill and dedication of dealership technicians who have recently worked with FSEs on challenging repairs. Technicians at GM […]

January 27, 2025
Rattle Sound from the Brake Pedal Area

Rattle Sound from the Brake Pedal Area

There may be a rattle sound heard from the brake pedal area on some 2025 HUMMER EV models. The sound may be caused by excess body seam sealer extending under […]

January 27, 2025
January Service Newsletter from the Experts at GM TAC

January Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the January GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]

January 27, 2025
2025 OPTIQ Adds to Growing Cadillac EV Lineup

2025 OPTIQ Adds to Growing Cadillac EV Lineup

The all-new 2025 OPTIQ is the latest entry in Cadillac’s EV lineup. (Fig. 3) It will launch with several segment-leading features that add to its performance, style and functionality.   […]

January 15, 2025
2025 OPTIQ TAC Action Center

2025 OPTIQ TAC Action Center

The GM Technical Assistance Center (TAC) has established a TAC Action Center for U.S. dealerships to provide product feedback on the all-new 2025 Cadillac OPTIQ. (Fig. 13)   Fig. 13 […]

January 15, 2025
10-Speed Automatic Transmission Diagnostic Tips

10-Speed Automatic Transmission Diagnostic Tips

Whine sounds, or similar sounds, from the 10-speed automatic transmission on some 2020-2025 CT4, CT5, Escalade, Camaro, Silverado 1500, Tahoe, Suburban, Sierra 1500 and Yukon models equipped with the 10L60/80/90 […]

January 15, 2025
Power Moves — 2025 ESCALADE IQ and Escalade Power Side Doors Operation

Power Moves — 2025 ESCALADE IQ and Escalade Power Side Doors Operation

The new all-electric 2025 ESCALADE IQ and new 2025 Escalade and Escalade ESV deliver a truly luxurious passenger experience with inspiring design, craftsmanship and technology. These full-size SUVs offer a […]

January 15, 2025
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM-certified repairs. This month the seminar covers the operation of the new 2025 ESCALADE IQ […]

January 15, 2025
Plan for Lunch with Your FSEs in 2025

Plan for Lunch with Your FSEs in 2025

GM dealership technicians can learn about the latest technical information and repair procedures from their Field Service Engineers (FSEs) in the 2025 Lunch with Your Field Service Engineers meetings that […]

January 15, 2025