Archive for December, 2021

New STC Course Catalog for 2022 Now Available

New STC Course Catalog for 2022 Now Available

The new 2022 GM Service Technical College (STC) Course Catalog (U.S.) (Fig. 1) is now available on the Service Technician Training, Recruiting, Retention, and Recognition App on GlobalConnect and on […]

December 22, 2021
Air Conditioning Blows Warm Air

Air Conditioning Blows Warm Air

The air conditioning may blow warm air on some 2021-2022 Tahoe, Suburban, Yukon and Escalade models. The Check Engine MIL may be illuminated and DTCs B1AA3 (Run/Crank Relay Coil Control), […]

December 22, 2021
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]

December 22, 2021
Global Wiring Harness Repair Strategy and Parts Information Update

Global Wiring Harness Repair Strategy and Parts Information Update

GM’s global repair strategy for large wiring harnesses (body, engine, instrument panel, forward lamp, headliner/roof harness, and truck chassis) is to repair/replace the components (cables, terminals, connectors, etc.) instead of […]

December 21, 2021
Low Coolant or Air Trapped in Engine Cooling System

Low Coolant or Air Trapped in Engine Cooling System

An illuminated Check Engine MIL and DTC P3075 (Engine Coolant Flow Too Low) may be set in the Engine Control Module (ECM) on some 2019-2022 XT4, Blazer, Silverado 1500, Sierra […]

December 21, 2021
Steering Wheel Wiring Harness Condition

Steering Wheel Wiring Harness Condition

Some 2019-2020 Encore and Trax models may have several features operating improperly, including an unwanted windshield wiper swipe upon starting the vehicle, the front wipers may not park and the […]

December 21, 2021
Google Built-In Compatibility Features and Operation

Google Built-In Compatibility Features and Operation

The new Infotainment 3 Premium system (RPO IOK) available on the 2022 Tahoe, Suburban and Yukon features Google built-in compatibility. (Fig. 14) Google built-in offers access to some popular Google […]

December 21, 2021
Exhaust Brake Operation

Exhaust Brake Operation

The exhaust brake may not seem to work properly on some 2020 Silverado and Sierra models equipped with the 6.6L Duramax diesel engine (RPO L5P). No DTCs will be set. […]

December 21, 2021
Coolant Leak Under the Vehicle

Coolant Leak Under the Vehicle

Some 2020-2022 Silverado 2500/3500 and Sierra 2500/3500 trucks equipped with the 6.6L Duramax diesel engine (RPO L5P) may have a coolant leak under the vehicle. The Check Engine MIL may […]

December 21, 2021
Mark of Excellence Program Enrollment Extended for 2022

Mark of Excellence Program Enrollment Extended for 2022

The Mark of Excellence program (U.S.) recognizes the achievements, professionalism, and commitment of many members of the GM dealership community. For 2022, service technicians enrolled in the program can earn […]

December 9, 2021