Archive for June, 2024

GM Virtual Tool Crib App Tracks Dealerships’ Special Tools Inventory

GM Virtual Tool Crib App Tracks Dealerships’ Special Tools Inventory

The GM Tools and Equipment program recently introduced their latest tool organization program – the new GM Virtual Tool Crib (VTC). The Virtual Tool Crib application is designed to help […]

June 26, 2024
Insufficient Dual Tank Fuel Transfer

Insufficient Dual Tank Fuel Transfer

Some 2024 Silverado 3500 HD and Sierra 3500 HD models equipped with the 6.6L Duramax Diesel engine (RPO L5P) may have a fuel gauge that drops to empty and an […]

June 26, 2024
Properly Testing Bladed Thermal Fuses

Properly Testing Bladed Thermal Fuses

When testing bladed thermal fuses for an open or incomplete circuit, it’s critical to follow the proper procedures as outlined in the appropriate Service Information to reach a correct diagnosis […]

June 26, 2024
June Service Newsletter from the Experts at GM TAC

June Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the June GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]

June 26, 2024
Preventing Rear Glass Damage During Folding Top Service

Preventing Rear Glass Damage During Folding Top Service

During repairs of the folding top on 2016-2024 Camaro convertible models, there are several key tips to follow to ensure proper operation of the folding top and to help prevent […]

June 26, 2024
Side Detection System Unavailable

Side Detection System Unavailable

A Side Detection System Temporarily Unavailable message may be displayed on the instrument cluster of some 2024 Silverado 2500 HD/3500 HD and Sierra 2500HD/3500 HD trucks. There also may be […]

June 26, 2024
Transmission Not Shifting, Defaults to 5th Gear

Transmission Not Shifting, Defaults to 5th Gear

The 10-speed automatic transmission (RPO MGM, MGU, MHO, MHS, MHT, MHU, MHX, MKM, MQA, MQB, MQC, MQ2, MI2) on some 2023 CT4, CT5, Silverado, Sierra, Escalade; and 2023-2024 Silverado 2500 […]

June 26, 2024
Turning Off Transport Mode in the Vehicle Settings Menu

Turning Off Transport Mode in the Vehicle Settings Menu

Transport Mode, which puts the vehicle’s modules in a low power mode, reduces the electrical parasitic load on the 12V battery on traditional internal combustion engine vehicles as well as […]

June 26, 2024
Signing In to Techline Connect

Signing In to Techline Connect

The Techline Connect (TLC) application does not support GlobalConnect user IDs or PC login IDs that include spaces or special symbols. Using IDs with these characters may lead to possible […]

June 14, 2024
New Techline Connect Install/Uninstall Guide Addresses Application Errors

New Techline Connect Install/Uninstall Guide Addresses Application Errors

If an error occurs when launching the Techline Connect (TLC) application, the first solution is often to try to restart TLC. However, it the application still does not start correctly, […]

June 14, 2024
Loss of Forward Gear on CVT Transmission

Loss of Forward Gear on CVT Transmission

Some 2019-2024 Malibu; 2020-2024 Encore GX; and 2021-2024 Trailblazer models equipped with the VT40 CVT transmission (RPO MRG) may have a loss of forward gear or slipping condition. DTC P2714 […]

June 14, 2024
Transmission Out-of-Round Snap Rings

Transmission Out-of-Round Snap Rings

A slipping Drive or no Drive condition may be present along with DTCs P0746 (Transmission Control Solenoid Valve 1 Stuck Off) or P0747 (Transmission Control Solenoid Valve 1 Stuck On) […]

June 14, 2024
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM-certified repairs. This month the seminar highlights operation of the Next One HFO HVAC machine. […]

June 14, 2024