Archive for June, 2018

The 2018 Service Technician Satisfaction Survey is taking place now and technicians at all GM dealerships in the U.S. and Canada are encouraged to participate. GM and other automotive manufacturers […]

The all-new 2019 Silverado 1500 and Sierra 1500 trucks will be arriving at dealerships soon. These new trucks feature a fully boxed steel frame that is 88 lbs. (40 kg) […]

For the 2019 model year, Chevrolet and GMC will introduce all-new Silverado 1500 and Sierra 1500 full-size trucks. These light-duty trucks will build upon the traditions of previous Silverado and […]

Some 2011-2019 Silverado 2500/3500 and Sierra 2500/3500 models may have a shudder, bounce or bucking condition from the rear of the truck while braking when towing a gooseneck (Fig. 2) […]

The sliding compartment door latch on the floor center console may be damaged and the door may not open on some 2015-2018 Escalade models. (Fig. 5) Fig. 5 The sliding […]

The driver’s or front passenger’s seat cushion cover may not be installed correctly, resulting in the seatback appearing to lean or be turned forward on some 2015-2018 Silverado, Tahoe, Suburban, […]

10218.06V – Emerging Issues June 14, 2018 The latest service topics from GM Brand Quality and Engineering are covered, including an overview of the new Techline Connect software and tips […]