Archive for April, 2019

Bolt EV Front Seatback Cover Replacement

Bolt EV Front Seatback Cover Replacement

The front seatback cover on some 2017-2019 Bolt EV models may become detached between the upper seatback cover and the side air bag. An updated seatback cover design has been […]

April 30, 2019
Tech2Win and GDS 2 Updates Released

Tech2Win and GDS 2 Updates Released

An update to the Tech2win software (Version 2.336) was released on April 22 in TIS2Web. The software includes a fix for the MDI/MDI 2 Device Explorer not coming up for […]

April 30, 2019
Guidelines for Returning Parts to the Warranty Parts Center

Guidelines for Returning Parts to the Warranty Parts Center

The GM Warranty Parts Center (WPC) requests the return of parts replaced at dealerships in order to better understand and help resolve product concerns. Returned parts are analyzed by Brand […]

April 30, 2019
Remote Link App No Longer Available

Remote Link App No Longer Available

The OnStar Remote Link mobile app was removed from the Google Play Store and the Apple App Store in late March 2019. It was previously announced that updates for the […]

April 30, 2019
Inoperative Active Safety System with DTCs Set

Inoperative Active Safety System with DTCs Set

The Forward Collision/Active Safety System may be inoperative on some 2018-2019 Tahoe, Suburban, Yukon, and Escalade models. DTCs B390A 45 (Short Range Object Sensor – Variant Not Programmed), B390A 58 (Short Range […]

April 30, 2019
Vehicle Pulls During Regenerative Braking

Vehicle Pulls During Regenerative Braking

Some 2011-2019 Volt, 2014-2016 ELR, 2017-2019 CT6, and 2017-2019 Bolt EV models may pull to the left or right when the regenerative braking paddle on the back-left side of the […]

April 30, 2019
PCV Drain Tube Deletion

PCV Drain Tube Deletion

The 1.4L 4-cylinder engine (RPO LE2, LV7) and 1.5L 4-cylinder engine (RPO LYX, LFV, L3A) on 2016-2019 Encore, Cruze, Equinox, Malibu, Spark, Trax, Volt, and Terrain models features a Positive […]

April 30, 2019
Use Replacement Fasteners with Conductive Finish for Electrical Ground Repairs

Use Replacement Fasteners with Conductive Finish for Electrical Ground Repairs

Corroded or stripped electrical ground connections can cause a loss of module communication and other electrical system malfunctions, leading to unnecessary repairs and parts replacement. The electrical system relies on […]

April 30, 2019
7th Annual Honoring Our Heroes Silent Auction Offering Special Edition Toolboxes

7th Annual Honoring Our Heroes Silent Auction Offering Special Edition Toolboxes

GM Customer Care & Aftersales, GMC and GMC dealers are hosting the 7th Annual Honoring Our Heroes Gala to help raise funds to build custom-designed, mortgage-free Smart Homes that meet […]

April 19, 2019
New Diagnostic Charge Battery Station Available Soon

New Diagnostic Charge Battery Station Available Soon

The next generation Diagnostic Charge Battery Station (DCBS), available beginning in July 2019 from GM Dealer Equipment, promises to make battery testing faster and easier. Integrating the latest technology, the […]

April 19, 2019
End of Windows 7 Support

End of Windows 7 Support

Techline computers in GM dealerships running a Windows 7 Professional operating system (OS) must be replaced by December 31, 2019 in order to receive assistance from the Techline Customer Support […]

April 19, 2019
Multiple Electrical Concerns Due to Wiring Harness Contact

Multiple Electrical Concerns Due to Wiring Harness Contact

There may be several electrical conditions on some 2017-2018 Silverado and Sierra and 2019 Silverado LD and Sierra Limited models. The conditions may include several illuminated brake and traction control […]

April 19, 2019
Generator Conditions Due to Water Leak

Generator Conditions Due to Water Leak

Some 2018-2019 Express and Savana vans equipped with the 4.3L V6 engine (RPO) LV1 may have a hard start condition, broken fan belt, loss of power steering or loss of […]

April 19, 2019
10-Speed Automatic Transmission Control Valve Body Bolt Kit

10-Speed Automatic Transmission Control Valve Body Bolt Kit

When replacing the control valve body on the 10-speed automatic transmission (RPO MQB) on 2019 CT6, Silverado 1500 and Sierra 1500 models, some of the bolts are one-time use bolts […]

April 19, 2019