Lunch with Your FSEs Meetings Now Offer Three Convenient Call Times

Lunch with Your FSEs Meetings Now Offer Three Convenient Call Times

GM dealership technicians (U.S. only) looking to get the latest technical information as well as talk with their Field Service Engineers (FSEs) about recent repairs seen in the dealership should […]

January 26, 2024
Loud Sound Inside the Cabin at Low RPMs

Loud Sound Inside the Cabin at Low RPMs

A loud sound may be heard inside the cabin at 1,200–2,500 RPMs on some 2024 XT4 models. (Fig. 6) The sound typically occurs only during one drive cycle and does […]

January 26, 2024
January Service Newsletter from the Experts at GM TAC

January Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the January GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]

January 26, 2024
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM-certified repairs. This month the seminar demonstrates the pierce probing wires procedure. (Fig. 8)   […]

January 26, 2024
Avoiding HVAC Blower Motor Parts Return Damage

Avoiding HVAC Blower Motor Parts Return Damage

Many times, common warranty repairs like HVAC blower motor replacements require that the part be returned to GM. Just like other vehicle components that are returned under warranty, HVAC blower […]

January 12, 2024
Newly Arrived EVs May Not Charge

Newly Arrived EVs May Not Charge

Some 2024 Silverado EV, HUMMER EV and HUMMER EV SUV models that have just arrived at the dealership may not charge initially when the vehicle is connected to a Level […]

January 12, 2024
High Resistance in Ground Straps

High Resistance in Ground Straps

There may be high resistance in the G132 and G133 grounds, located behind the right-hand wheelhouse liner on some 2019-2022 Silverado 1500 and Sierra 1500 models. (Fig. 5) As a […]

January 12, 2024
Inoperative 110/120-Volt Power Outlet

Inoperative 110/120-Volt Power Outlet

The 110/120-volt power outlet may be inoperative on some 2020-2023 Silverado 2500HD/3500HD and Sierra 2500HD/3500HD models. Vehicles may have two alternating current power outlets, located in the cab on the […]

January 12, 2024
Forward Collision Alert Indicator On at All Times

Forward Collision Alert Indicator On at All Times

Some 2020-2024 XT5 and XT6 models may have the Forward Collision Alert indicator shown on the windshield at all times. (Fig. 9) The indicator may be on any time the […]

January 12, 2024
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM-certified repairs. This month the seminar recaps several electric vehicle topics. (Fig. 8) Fig. 8 […]

December 21, 2023
December Service Newsletter from the Experts at GM TAC

December Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the December GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]

December 21, 2023
DCBS Warranty Requirement Deadline Extended

DCBS Warranty Requirement Deadline Extended

GM has extended the use of the EL-50313 Midtronics GR8 Battery Tester/Charger for battery charging and diagnosing 12V batteries under warranty to the end of September 2024. Beginning October 1, […]

December 21, 2023
Window Indexing After Loss of Vehicle Power

Window Indexing After Loss of Vehicle Power

When opening the doors with the side windows fully closed on all HUMMER EV models, window indexing automatically lowers the window a small amount. Once the door is closed, the […]

December 21, 2023
Transmission Park Lock Position Sensor Measurement

Transmission Park Lock Position Sensor Measurement

Some 2020-2024 Corvettes may have a no start condition or the vehicle may not shut down. In some cases, these conditions may lead to a drained battery. There also may […]

December 21, 2023