TechLink – Page 15

Techline Connect Browser Launch Update

The Techline Connect (TLC) browser launch page (Fig. 3) for users in several U.S. states was updated recently to improve overall application stability, allow for faster updates and enhance resolution […]

October 25, 2024 —

Using the NACS DC Adapter to Access the Tesla Supercharger Network

GM EV customers with a GM-approved North American Charging Standard (NACS) DC adapter now have access to more than 17,800 Tesla Superchargers throughout the U.S. and Canada to quickly charge […]

October 25, 2024 —

Power Hood (eTrunk) Offers Several Open/Close Methods

The power hood, (eTrunk™), available on the 2022-2025 HUMMER EV Pickup; 2024-2025 HUMMER EV SUV; 2024-2025 Silverado RST EV; and 2024-2025 Sierra Denali EV offers secure storage in the front […]

October 25, 2024 —

Addressing Brake Noise Requires Regular Maintenance

Some 2025 Corvettes may have an excessive squeal or squeak sound from the front brakes. (Fig. 16, optional equipment shown) The sound normally only occurs on initial brake applications after […]

October 25, 2024 —

2025 Battery Ratings Chart and Battery Maintenance Update

The latest Original Equipment (OE) Battery Ratings chart for the 2025 model year is now available under the Reference Charts menu for use when testing OE batteries. (Fig. 1) […]

October 10, 2024 —

Long TCSC Hold Times – Counterfeit MDI Devices

Recently, the Techline Connect Support Center (TCSC) has received a substantial increase in call volume. As the increase in calls drives up the wait time to talk to an agent, […]

October 10, 2024 —

Engine Coolant Leak from Water Pump

An engine coolant leak may be noticed on the ground or on the front of the engine after the vehicle has been parked for a while on some 2023-2024 Corvette […]

October 10, 2024 —

FSE Technician Recognition Awards – 3rd Quarter 2024

The GM Field Service Engineer (FSE) Technician Recognition Awards (U.S.) celebrate the skill and dedication of dealership technicians who have recently worked with FSEs on challenging repairs. Technicians at GM […]

October 10, 2024 —

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM-certified repairs. This month the seminar looks at sunroof sunshade repair. (Fig. 16) Fig. […]

October 10, 2024 —

Techline Customer Support Center Introduces Dealer Case Management Support

The Techline Customer Support Center (TCSC) has introduced Dealer Case Management (DCM) support for all inbound cases. The DCM system (U.S.) enables dealership technicians to create, view and update Techline […]

September 30, 2024 —

Beware of Counterfeit Diagnostic Tools

GM and Bosch Diagnostics continue to find counterfeit MDI and MDI 2 tools (Fig. 5) available to the aftermarket through several online websites. These tools appear very authentic from their […]

September 30, 2024 —

New High-Voltage Insulating Glove Subscription Service Available Through GM Global Tools Website

Certified Class “0” insulating gloves rated at 1000V with leather protectors (Fig. 6) provide an insulative barrier between an electrical point and the skin of an individual, and are required […]

September 30, 2024 —

2024 Model Year Engine Oil Capacities Chart

The updated TechLink Engine Oil Capacities chart for the 2024 model year is now available under the Reference Charts menu. The chart includes engine, RPO, specifications (liters and quarts), oil […]

September 30, 2024 —

September Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the September GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]

September 30, 2024 —