TechLink – Page 55

Let’s Take a Look – Remote Diagnostics Using Video Calls with Dealerships

When working with the GM Technical Assistance Center (TAC) or a Field Service Engineer (FSE) on a challenging repair, the next best thing to the TAC agent or FSE actually […]

May 17, 2021 —

Latest Techline Connect Software Update Released

The May Techline Connect software update release includes a number of changes for the service application. The update should be downloaded automatically when logging in to Techline Connect. (Fig. 6) […]

May 17, 2021 —

Testing Setup and Valid Test Codes Key to Battery Warranty Claims

Battery replacements made under warranty require that a number of items be completed properly in the dealership not only to support the warranty claim but to also ensure an accurate […]

May 17, 2021 —

FSE Technician Recognition Awards – 2nd Quarter 2021

The GM Field Service Engineer (FSE) Technician Recognition Awards (U.S.) celebrate the skill and dedication of dealership technicians who have recently worked with FSE’s on challenging repairs. Technicians at GM […]

May 17, 2021 —

GM Accessory Cold Air Intake System Requires Calibration

The Chevrolet Performance, GMC and Cadillac Cold Air Intake System (RPO 5W7, RVK) available on 2021 Camaro, Silverado, Tahoe, Suburban, Sierra, Yukon and Escalade models equipped with the 5.3L V8 […]

May 17, 2021 —

Engine Overheating Message

Some 2019-2021 XT4, XT5, Blazer, Acadia; 2020-2021 CT4 and CT5 models equipped with the 2.0L 4-cylinder engine (RPO LSY) may have a possible engine overheating condition along with an Engine […]

May 17, 2021 —

False Park Assist Alerts

False Park Assist alerts (Fig. 20) may occur on some 2019-2021 Silverado and Sierra trucks when there is not an object in front and/or behind the vehicle. As a result […]

May 17, 2021 —

Latest Labor Time Guide Provides New Add Times for Transmission Repairs, Reduces Need for OLH

When performing internal transmission repairs on GM transmissions (Fig. 1) under warranty, current labor times focus on replacing the damaged part(s), with Other Labor Hours (OLH) as the only option […]

April 29, 2021 —

Latest GM Global Electronic Parts Catalog Update Enhances Part Filters for Better Search Results

The latest update to the GM Global Electronic Parts Catalog (EPC) has recently been released. It features several enhancements to help make parts searches easier and more efficient, including additional […]

April 29, 2021 —

Tips for USB Programming

Programming calibrations and software requires the transfer of large files to the vehicle from the Service Programming System (SPS). When transferring a large file (greater than 1 GB) from the […]

April 29, 2021 —

Remote Keyless Entry Transmitter Warranty Replacements

A new warranty requirement (U.S. only) is being implemented when replacing the Remote Keyless Entry (RKE) transmitter (key fob) (Fig. 12) under warranty on 2017-2022 GM vehicles equipped with Remote […]

April 29, 2021 —

Common Concerns from the Escalade TAC Action Center

The all-new 2021 Cadillac Escalade (Fig. 17) is available with a variety of new features and customized options. Several of these newly designed systems may be unfamiliar to technicians. Here […]

April 29, 2021 —

Poor Engine Performance in High Ambient Temperatures

Some 2016-2020 Express and Savana vans equipped with the 6.0L V8 engine (RPO L96, LC8) may have a lack of power when driving up grades or after the vehicle has […]

April 29, 2021 —

Engine Shudder Concerns

There may be several shudder concerns while driving on some 2020-2021 Silverado, Tahoe, Suburban, Sierra, Yukon and Escalade models that may be mistaken as a transmission-related concern. If the concern […]

April 29, 2021 —