Mark of Excellence Xccelerate App Now Live

The popular Xccelerate mobile application is now available to all U.S. dealership technicians and service managers enrolled in the Mark of Excellence (MOE) program. Launched earlier this year as a pilot program, the interactive Xccelerate app provides technicians with more opportunities to complete missions for XFuel, recognize peers in the service department, and track MOE performance. (Fig 6)

All enrolled technicians were sent an email with the registration URL for Xccelerate in late August.

 

Fig 6

 

The Mark of Excellence program has recognized the achievements of GM dealership personnel for 20 years. Service technicians enrolled in the program can earn recognition for their outstanding performance as well as a number of awards when they meet program qualifiers and other criteria. The 2020 MOE program runs from January 3, 2020 through January 4, 2021.

 

Xccelerate App

The Xccelerate app is a new communication application service that leverages Progressive Web App (PWA) technology to deliver a mobile-first interface. (Fig. 7) It offers technicians a convenient, easy way to access service-related information just about anywhere.

 

Fig. 7

 

New features of Xccelerate include:

• Single Sign-On: The app uses a direct connection between GlobalConnect and Xccelerate for seamless logins.
• Peer-to-Peer Recognition: Tap the Recognition icon on the bottom of the app page and follow the prompts to send recognition to peers in order to acknowledge their performance. Service Managers have additional recognition features in the app, including unique recognition categories, adding personal comments, and bonus XFuel. (Fig. 8)

 

Fig 8

 

• XFuel: Complete the missions on the app to collect XFuel. The missions are designed to help build better habits on the job. Not only does XFuel measure your accomplishments within Xccelerate, but it also earns additional Ranking Score points toward 2020 MOE year-end rewards (1 XFuel = 0.25 Ranking Score). There are 10 different XFuel levels within Xccelerate.
• More Missions: Additional missions mean more opportunities to earn XFuel. Missions are shown on the home page of the app. (Fig. 9)

 

Fig. 9

 

Getting Started

Once you have launched Xccelerate from the GlobalConnect login page using your mobile phone, tablet or PC, you’re ready to start completing missions, sending and receiving recognitions, tracking your MOE performance, and more. An app download or installation on your device is not required.

Be sure to select the “Add to Home Screen” tab to add a program icon on your device to make is easy to come back to the app later.

 

Questions?

Check out the FAQs under the Resources tab on the 2020 MOE program website.

For more information about the 2020 Mark of Excellence program, select the Mark of Excellence app on the GM GlobalConnect App Center.

 

– Thanks to Diana Sancya