Techline App Enhancements Coming Soon

With the retirement of TIS2Web approaching, the Techline Connect team has received significant feedback from dealership technicians. As always, technicians’ comments are taken into account when developing and supporting all Techline applications. (Fig. 1) In fact, the feedback is a crucial part of developing the improvement priorities of the apps.

 

Fig. 1

 

With all Techline apps receiving continuous improvements as part of their regular updates, here are the latest details on some of the planned application updates that have recently been implemented or will be released soon.

 

Techline Connect Core Application

Automatic Logout Time – The auto logout timer was recently extended to 4 hours.

Implemented: December 2020

Intermittent Lockups – Lockups that may occur when the Techline Connect app is minimized will be addressed shortly

Expected update: March 2021

RPO Data Availability – Improvements to address RPO data availability will be implemented in several phases.

Expected first phase update: May 2021

Navigation Bars – The navigation bars at the top of the Techline Connect dashboard will be downsized to enable improved visibility of key information when using the various apps.

Expected update: June 2021

Field Actions – An enhancement is being developed that will change the Dashboard Open Field Actions display from a static list to active links. With one click, users will be able to directly open the relevant Field Action document.

Expected update: October 2021

 

Service Information

Improved Graphics and New Functionality – A number of new enhancements are planned that will make SI easier to view and use. These improvements include changes that will allow graphics to load and display more quickly. In addition, a multiple window function will make it possible to easily display several windows within SI, enabling users to view different documents at the same time. A zoom feature also will be introduced to address concerns about font size and readability along with an integrated print function that will provide a direct path to printing SI documents.

Expected update: May 2021

 

GDS2

Screen Layout – To enhance the layout and functionality of key screens, User Interface improvements will be introduced in several phases. In the first phase, Techline Connect will introduce Full Screen mode, allowing content of individual applications to be displayed without the Techline Connect menu and headers. Full Screen mode addresses a current concern in which GDS2 displays are compromised for technicians using laptops with smaller screens

Expected first phase update: July 2021

 

SPS2

Errors – The SPS2 Application Fails to Load error (E9003), along with the Programming Blocked error (E9056) on some Chevrolet Trax models, were both recently addressed.

Implemented: January 2021

New Functionality – A new feature that enables users to proceed with the same VIN as well as the elimination of needing to reenter VIN and job card information will be available soon. Along with these new features, print functionality improvements will ensure the Warranty Claim Code and related information is clear and fully visible.

Expected update: March 2021

 

Techline Connect Resources

For newer users of Techline Connect, there are several videos available that provide an overview of the app as well as more detailed information on specific features. The videos include:

• Installing and Launching Techline Connect
• Getting Started with Techline Connect
• Techline Connect Dashboard Features
• Retrieving Warranty Claim Code History
• Battery Condition Dashboard Feature

 

Submitting Feedback

To submit online feedback on all Techline apps, log in to Techline Connect and select Support from the dropdown menu on the Dashboard. A number of feedback forms are available to comment on specific areas of concern. (Fig. 2)

 

Fig. 2

 

For assistance with Techline Connect, contact the Techline Customer Support Center (TCSC) at 1-800-828-6860 (English) or 1-800-503-3222 (French), or send an email to TCSC by clicking the mail icon at the top of the Techline Connect dashboard.

 

– Thanks to the Techline Connect team