Technicians using the GM Service Information (SI) will soon find updated Removal/Installation and Replacement procedures with more detailed steps and fewer procedure links to other SI documents. (Fig. 3) The […]

Some 2021 Express and Savana vans equipped with the 6.6L V8 engine (RPO L8T) may have a low battery charge after sitting for a short period of time. The low […]

The 2021 Cadillac Escalade features the automotive industry’s first OLED (Organic Light Emitting Diode) Infotainment System. With 38 inches (965 mm) of total diagonal display area, it has twice the […]

The Emission Reduction Fluid Tank heater may be faulty on some 2020 Silverado 1500, Silverado 2500HD/3500HD, Sierra 1500, Sierra 2500HD/3500HD; 2021 Tahoe, Suburban, Yukon and Escalade models equipped with the […]

2021 Express and Savana models equipped with the 4.3L V6 engine (RPO LV1) or 6.6L V8 engine (RPO L8T) may have a build list that includes a V14 auxiliary transmission […]

An exhaust odor in the cabin or in the engine compartment may be noticed on some 2020-2021 Silverado and Sierra models and 2021 Tahoe, Suburban, Yukon, and Escalade models, equipped […]

Some 2019-2021 Silverado, Sierra; 2021 Tahoe, Suburban, Yukon and Escalade models equipped with the 5.3L V8 engine (RPO L84) or 6.2L V8 engine (RPO L87) may have a misfire condition […]

The new 2021 GM Service Technical College (STC) Course Catalog (U.S.) is now available on the Service Technician Training, Recruiting, Retention, and Recognition App on GlobalConnect and on GMSTC.com. The […]

The Xccelerate mobile application, launched as a pilot program in the 2020 Mark of Excellence (MOE) program (U.S.), has concluded. The interactive Xccelerate app provided technicians with more opportunities to […]

The chrome may be starting to peel off the interior door handle on some 2016-2020 Camaro models. (Fig. 9) The chrome separation may be noticed at the parting line of […]

A water rush or gurgle sound from the heater core at the center of the instrument panel on some 2015-2019 Colorado and Canyon models may be caused by air ingestion […]

A Speed Limited or Reduced Propulsion Power message may display on the Driver Information Center (DIC) along with reduced power on some 2016-2019 Volts. The message may display for a […]

A ghost or phantom touch, where random touch inputs occur on the infotainment screen display, and/or the infotainment display is non-responsive to touch immediately after having been cleaned, wiped, or […]

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]

Some 2021 Tahoe, Suburban, Yukon and Escalade models equipped with the available Air Ride Adaptive Suspension (RPO F47) may have a suspension trim height that is too high or too […]

From Forward Collision Alert to Reverse Automatic Braking, the advanced driver assistance systems available on current GM models offer features that range from providing alerts and warnings to hands-free driving […]

GM has recently released the latest Dealer Infrastructure Guidelines (DIG) for 2021. The guidelines outline the dealership technology needed to ensure reliable data communications for all dealers, including recommended personal […]

Some 2015-2021 Colorado and Canyon models may have a clunking sound heard from the rear axle area when driving over railroad tracks and/or entering or exiting parking lots and driveways. […]