The GM Dealership Infrastructure Guidelines (DIG) and Dealership Security Guidelines (DSG) were recently updated with additional information to help dealerships in maintaining their overall IT infrastructure. The guidelines published provide […]

Some GM special service tools, such as the Active Fuel Injector Tester (AFIT) and Pico Scope NVH Tool, require occasional software updates in order to ensure the tool functions properly, […]

The new GM Center of Learning (U.S.) — www.centeroflearning.com — offers users a number of ways to find and view training opportunities, including the familiar Emerging Issues seminars that are […]

10217.08V – Emerging Issues August 10, 2017   The latest service topics from Brand Quality and Engineering are reviewed, including a review of proper lift and hoist maintenance (Fig. 19) […]

Many new GM models have a number of innovative features that enhance the safety and convenience of the vehicle. But some of these features may be unfamiliar to customers and, […]

While performing service procedures involving the Human Machine Interface (HMI) module, viewing the HMI data parameters using GDS2 may cause a temporary loss of communication with the scan tool. This […]

Hard shifting conditions when shifting into 1st gear or Reverse may be found on some 2014-2018 Silverado, Sierra and Corvette models equipped the 4.3L V6 engine, 5.3L V8 engine or […]

Harsh shifting conditions and delayed garage shift engagements may be noticed on some 2017 Colorado, Canyon, Express, Savana; 2016-2017 ATS, CT6, CTS, Camaro; 2015-2017 Escalade, Silverado, Sierra, Yukon Denali, and […]

With the growing popularity and availability of GM models equipped with remote start and the OnStar mobile app, it’s a good time for a reminder that there is potential for […]

The all-new 2018 Traverse (Fig. 1) features a bold design, seating for up to eight passengers, and new technologies in six trim levels: LS, LT, RS, Premier, Redline, and High […]

GM has released new Dealership Infrastructure Guidelines (DIG) and introduced a new document, Dealership Security Guidelines (DSG). The Dealership Infrastructure Guidelines are updated periodically to stay current with technology that […]

The amount of time it takes to fully charge the 2017 Bolt EV with a depleted high voltage battery depends on the type of charger being used. With the 120-volt […]

The Wi-Fi hotspot may not appear to be working on some 2018 Sonic, Trax, and Terrain models equipped with infotainment system RPO IOR (3.X Low HMI, Midlevel Connectivity 3.X).   […]

In an effort to decrease the number of unneeded programming events, reduce the risk of programming-induced faults, and support timely vehicle repairs, the Service Programming System (SPS) has been updated […]

The Service Parts Identification (SPID) label, often located in the trunk or glovebox of a vehicle, lists a vehicle’s VIN, RPO codes and other information that identify the content of […]

The Q3 (3rd quarter) Mark of Excellence Product Knowledge Test (U.S.) for technicians is available now on the Center of Learning website at www.centerlearning.com. Each of the four quarterly tests […]