PC Analyzer Tool Easily Checks Techline PC Specs

PC Analyzer Tool Easily Checks Techline PC Specs

The GM Dealership Infrastructure Guidelines (DIG) and Dealership Security Guidelines (DSG) were recently updated with additional information to help dealerships in maintaining their overall IT infrastructure. The guidelines published provide […]

July 20, 2017
New Special Tools Software Update Download Process

New Special Tools Software Update Download Process

Some GM special service tools, such as the Active Fuel Injector Tester (AFIT) and Pico Scope NVH Tool, require occasional software updates in order to ensure the tool functions properly, […]

July 20, 2017
Viewing Emerging Issues Seminars on the new Center of Learning

Viewing Emerging Issues Seminars on the new Center of Learning

The new GM Center of Learning (U.S.) — www.centeroflearning.com — offers users a number of ways to find and view training opportunities, including the familiar Emerging Issues seminars that are […]

July 20, 2017
Service Know-How

Service Know-How

10217.08V – Emerging Issues August 10, 2017   The latest service topics from Brand Quality and Engineering are reviewed, including a review of proper lift and hoist maintenance (Fig. 19) […]

July 20, 2017
Top Questions on New Models

Top Questions on New Models

Many new GM models have a number of innovative features that enhance the safety and convenience of the vehicle. But some of these features may be unfamiliar to customers and, […]

June 10, 2017
Loss of Communication while Viewing HMI Data List

Loss of Communication while Viewing HMI Data List

While performing service procedures involving the Human Machine Interface (HMI) module, viewing the HMI data parameters using GDS2 may cause a temporary loss of communication with the scan tool. This […]

June 10, 2017
Hard Shifting into 1st Gear or Reverse

Hard Shifting into 1st Gear or Reverse

Hard shifting conditions when shifting into 1st gear or Reverse may be found on some 2014-2018 Silverado, Sierra and Corvette models equipped the 4.3L V6 engine, 5.3L V8 engine or […]

June 10, 2017
Diagnostic Tips for Harsh Shifting Transmission Conditions

Diagnostic Tips for Harsh Shifting Transmission Conditions

Harsh shifting conditions and delayed garage shift engagements may be noticed on some 2017 Colorado, Canyon, Express, Savana; 2016-2017 ATS, CT6, CTS, Camaro; 2015-2017 Escalade, Silverado, Sierra, Yukon Denali, and […]

June 10, 2017
Preventing an Inadvertent Remote Start during Service

Preventing an Inadvertent Remote Start during Service

With the growing popularity and availability of GM models equipped with remote start and the OnStar mobile app, it’s a good time for a reminder that there is potential for […]

June 10, 2017
The All-New 2018 Chevrolet Traverse

The All-New 2018 Chevrolet Traverse

The all-new 2018 Traverse (Fig. 1) features a bold design, seating for up to eight passengers, and new technologies in six trim levels: LS, LT, RS, Premier, Redline, and High […]

June 10, 2017
New GM Dealer Infrastructure Guidelines Adopt Good, Better, Best Format

New GM Dealer Infrastructure Guidelines Adopt Good, Better, Best Format

GM has released new Dealership Infrastructure Guidelines (DIG) and introduced a new document, Dealership Security Guidelines (DSG). The Dealership Infrastructure Guidelines are updated periodically to stay current with technology that […]

June 10, 2017
DC Fast Charger for EV Charging

DC Fast Charger for EV Charging

The amount of time it takes to fully charge the 2017 Bolt EV with a depleted high voltage battery depends on the type of charger being used. With the 120-volt […]

June 10, 2017
Turning On the Wi-Fi Hotspot

Turning On the Wi-Fi Hotspot

The Wi-Fi hotspot may not appear to be working on some 2018 Sonic, Trax, and Terrain models equipped with infotainment system RPO IOR (3.X Low HMI, Midlevel Connectivity 3.X).   […]

June 10, 2017
SPS Updated to Prohibit or Warn about Programming with Same Calibration

SPS Updated to Prohibit or Warn about Programming with Same Calibration

In an effort to decrease the number of unneeded programming events, reduce the risk of programming-induced faults, and support timely vehicle repairs, the Service Programming System (SPS) has been updated […]

May 25, 2017
SPID Label Content Now Included with Certification Label

SPID Label Content Now Included with Certification Label

The Service Parts Identification (SPID) label, often located in the trunk or glovebox of a vehicle, lists a vehicle’s VIN, RPO codes and other information that identify the content of […]

May 20, 2017
Programming a Replacement OnStar Module

Programming a Replacement OnStar Module

If the OnStar module is replaced in a 2009-2018 Buick, Cadillac, Chevrolet or GMC model, several conditions may occur if the module is not properly programmed or activated. These conditions […]

May 20, 2017
Mark of Excellence Q3 Test on Center of Learning

Mark of Excellence Q3 Test on Center of Learning

The Q3 (3rd quarter) Mark of Excellence Product Knowledge Test (U.S.) for technicians is available now on the Center of Learning website at www.centerlearning.com. Each of the four quarterly tests […]

May 20, 2017