An engine vibration condition may occur when the vehicle is stationary or accelerating from a stop on some 2014-2018 Silverado, Sierra; 2015-2020 Escalade, Tahoe, Suburban, Yukon; 2016-2019 CTS-V; 2016-2020 Camaro; […]

Some 2015-2018 Silverado and Sierra models and 2019 Silverado 2500/3500 and Sierra 2500/3500 models equipped with the 6.6L Duramax diesel engine (RPOs LML, L5P) and dual fuel tanks (23.5 gallon/89 […]

The horn may sound muffled, distorted or sounds only the high note on some 2018-2020 Enclave and Traverse models. These horn conditions may be caused by a frequency that distorts […]

Some 2020 XT4 models may have a brake squeal sound at low speeds. (Fig. 17) The front brake pads on some models may be susceptible to producing brake squeal.   […]

If a 2017-2020 Colorado or Canyon model will not move or the transmission slips when shifted into any gear range immediately after flat towing the vehicle, inspect the internal components […]

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]

When testing or charging a battery in a vehicle that is in for service or is part of the dealership’s inventory, it’s critical to get an accurate diagnosis of the […]

The GM Technical Assistance Center, or TAC, (U.S.) has established an Action Center for the all-new 2020 Cadillac CT5, the latest luxury sedan in Cadillac’s lineup. (Fig. 16)   Fig. […]

The 2019 Silverado 4500HD/5500HD/6500HD (Fig. 17) has a maximum vehicle speed that is based on the axle ratio of the truck. For example, if the truck has a 4.88 rear […]

Service Drivers Assist and Service Side Object Detection messages and/or a Super Cruise Temporarily Unavailable message may display on the Driver Information Center of some 2019-2020 CT6 models. DTC U0075 […]

Some 2017-2020 Impala models may have an air conditioning system that blows warm air. During diagnosis, it may be found that there is little to no refrigerant in the A/C […]

An illuminated Check Engine MIL may be seen while driving on some 2019-2020 XT4 models. One or more of the following DTCs may be set: B1011, P175F, and/or P25A2. In […]

Talc powder applied inside the rubber boot of the ignition coil may be causing a rough running engine or misfire condition on some 2019 Envision, Regal, ATS, CTS, Camaro, and […]

For 20 years, the Mark of Excellence program (U.S.) has recognized the achievements of GM dealership personnel. (Fig. 6) Service technicians enrolled in the program can earn both recognition as […]

An update to the GDS 2 core software (Version 21.2.08000) was released on December 9 in TIS2Web. The GDS 2 update includes numerous bug fixes, including a fix for the […]

Some 2020 Silverado 1500 and Sierra 1500 models equipped with the 3.0L diesel engine (RPO LM2) (Fig. 12) may have the engine cooling fans running continuously for an extended period […]