Battery Replacements and Warranty Claims
When testing or charging a battery in a vehicle that is in for service or is part of the dealership’s inventory, it’s critical to get an accurate diagnosis of the […]
When testing or charging a battery in a vehicle that is in for service or is part of the dealership’s inventory, it’s critical to get an accurate diagnosis of the […]
GM has recently released revised Dealer Infrastructure Guidelines (DIG) for 2020. The guidelines outline the dealership technology needed to ensure reliable data communications for all dealers, including recommended personal computer […]
The GM Technical Assistance Center, or TAC, (U.S.) has established an Action Center for the all-new 2020 Cadillac CT5, the latest luxury sedan in Cadillac’s lineup. (Fig. 16) Fig. […]
The 2019 Silverado 4500HD/5500HD/6500HD (Fig. 17) has a maximum vehicle speed that is based on the axle ratio of the truck. For example, if the truck has a 4.88 rear […]
Service Drivers Assist and Service Side Object Detection messages and/or a Super Cruise Temporarily Unavailable message may display on the Driver Information Center of some 2019-2020 CT6 models. DTC U0075 […]
Some 2017-2020 Impala models may have an air conditioning system that blows warm air. During diagnosis, it may be found that there is little to no refrigerant in the A/C […]
An illuminated Check Engine MIL may be seen while driving on some 2019-2020 XT4 models. One or more of the following DTCs may be set: B1011, P175F, and/or P25A2. In […]
Talc powder applied inside the rubber boot of the ignition coil may be causing a rough running engine or misfire condition on some 2019 Envision, Regal, ATS, CTS, Camaro, and […]
For 20 years, the Mark of Excellence program (U.S.) has recognized the achievements of GM dealership personnel. (Fig. 6) Service technicians enrolled in the program can earn both recognition as […]
An update to the GDS 2 core software (Version 21.2.08000) was released on December 9 in TIS2Web. The GDS 2 update includes numerous bug fixes, including a fix for the […]
When running Vehicle DTC and ID Information in the GDS2 application, it will run the Vehicle DTC service to check all vehicle modules for DTCs. When the Vehicle DTC check […]
Some 2020 Silverado 1500 and Sierra 1500 models equipped with the 3.0L diesel engine (RPO LM2) (Fig. 12) may have the engine cooling fans running continuously for an extended period […]
Some 2018-2019 Equinox and Terrain models may have an extended crank time that occurs intermittently after the vehicle has been sitting for at least 20 minutes. In this case, it […]
A broken or loose engine ground cable/strap on some 2019-2020 Silverado 1500 and Sierra 1500 models equipped with the 2.7L engine (RPO L3B), 5.3L engine (RPO L84) or 6.2L engine […]
The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]
The used car departments and collision repair centers of GM dealerships (U.S.) now have a new way to diagnose non-GM vehicles — the MAHLE TechPRO Professional Aftermarket Diagnostics. With no […]
The rollout for Techline Connect (TLC), the replacement application for TIS2Web, is now complete for all U.S. dealerships. The rollout for Canadian dealerships will begin in early December. Technicians that […]
From the latest diagnostic and technical repair information to new model features and special tools, our goal at TechLink is to bring you the latest news on GM service topics […]
After the Brake Master Cylinder Assembly has been replaced on 2019-2020 XT4 models, a GDS 2 error message may display when trying to deactivate the brake boost system when performing […]
Some 2015-2020 Tahoe, Suburban, Yukon and Escalade models may have a squeak sound heard from under the vehicle while driving at slow speeds. The sound may be caused by the […]