Preventing an Inadvertent Remote Start during Service

Preventing an Inadvertent Remote Start during Service

With the growing popularity and availability of GM models equipped with remote start and the OnStar mobile app, it’s a good time for a reminder that there is potential for […]

June 10, 2017
The All-New 2018 Chevrolet Traverse

The All-New 2018 Chevrolet Traverse

The all-new 2018 Traverse (Fig. 1) features a bold design, seating for up to eight passengers, and new technologies in six trim levels: LS, LT, RS, Premier, Redline, and High […]

June 10, 2017
New GM Dealer Infrastructure Guidelines Adopt Good, Better, Best Format

New GM Dealer Infrastructure Guidelines Adopt Good, Better, Best Format

GM has released new Dealership Infrastructure Guidelines (DIG) and introduced a new document, Dealership Security Guidelines (DSG). The Dealership Infrastructure Guidelines are updated periodically to stay current with technology that […]

June 10, 2017
DC Fast Charger for EV Charging

DC Fast Charger for EV Charging

The amount of time it takes to fully charge the 2017 Bolt EV with a depleted high voltage battery depends on the type of charger being used. With the 120-volt […]

June 10, 2017
Turning On the Wi-Fi Hotspot

Turning On the Wi-Fi Hotspot

The Wi-Fi hotspot may not appear to be working on some 2018 Sonic, Trax, and Terrain models equipped with infotainment system RPO IOR (3.X Low HMI, Midlevel Connectivity 3.X).   […]

June 10, 2017
SPS Updated to Prohibit or Warn about Programming with Same Calibration

SPS Updated to Prohibit or Warn about Programming with Same Calibration

In an effort to decrease the number of unneeded programming events, reduce the risk of programming-induced faults, and support timely vehicle repairs, the Service Programming System (SPS) has been updated […]

May 25, 2017
SPID Label Content Now Included with Certification Label

SPID Label Content Now Included with Certification Label

The Service Parts Identification (SPID) label, often located in the trunk or glovebox of a vehicle, lists a vehicle’s VIN, RPO codes and other information that identify the content of […]

May 20, 2017
Programming a Replacement OnStar Module

Programming a Replacement OnStar Module

If the OnStar module is replaced in a 2009-2018 Buick, Cadillac, Chevrolet or GMC model, several conditions may occur if the module is not properly programmed or activated. These conditions […]

May 20, 2017
Mark of Excellence Q3 Test on Center of Learning

Mark of Excellence Q3 Test on Center of Learning

The Q3 (3rd quarter) Mark of Excellence Product Knowledge Test (U.S.) for technicians is available now on the Center of Learning website at www.centerlearning.com. Each of the four quarterly tests […]

May 20, 2017
Fuel Odor or Leak from Underhood Fuel Feed Pipes

Fuel Odor or Leak from Underhood Fuel Feed Pipes

A fuel odor or fuel leak in the front of the vehicle may be noticed on some 2016-2017 CTS, Camaro; 2015-2017 Escalade/ESV, Tahoe/Suburban, Yukon/XL, and Corvette models equipped with a […]

May 20, 2017
Proper Oil Filter Use on the 1.4L Engine

Proper Oil Filter Use on the 1.4L Engine

The 1.4L turbocharged engine (RPO LUV) available in 2013-2018 Encore, 2016 Cruze (VIN P), 2013-2015 Cruze, and 2013-2018 Sonic and Trax models uses two different oil filters. It’s important to […]

May 20, 2017
Lack of Performance in High Ambient Temperatures

Lack of Performance in High Ambient Temperatures

Some 2013-2017 GM models may have a lack of performance in excessively hot and sustained ambient temperatures over 100° F (37.7° C) due to vapor buildup in the fuel feed […]

May 20, 2017
Service Know-How

Service Know-How

10217.07V – Emerging Issues July 13, 2017   The latest service topics from Brand Quality and Engineering are reviewed, including a closer look at the new 2018 Camaro ZL1 1LE […]

May 20, 2017
Cadillac CT6 PLUG-IN Delivers Efficient Performance

Cadillac CT6 PLUG-IN Delivers Efficient Performance

The new 2017 Cadillac CT6 PLUG-IN (Fig. 1) is a new type of hybrid vehicle that delivers added performance with an efficient powertrain. The turbocharged 2.0L 4-cylinder engine (RPO LTG) […]

May 1, 2017
Using the Audio Diagnostic Tracks on a USB Drive

Using the Audio Diagnostic Tracks on a USB Drive

An audio system speaker malfunction may have several possible causes. One way to test speaker function is by using the audio diagnostic tracks on the EL-50334-6 Audio System Diagnostic CD […]

May 1, 2017
Installing Cruze Air Deflectors during PDI

Installing Cruze Air Deflectors during PDI

The wheelhouse liner may be coming into contact with the tire on some 2016-2018 Cruze models. If this condition is found, verify that all four underbody tire air deflectors are […]

May 1, 2017
Static Sound on Outbound Bluetooth Calls

Static Sound on Outbound Bluetooth Calls

On some 2017 Colorado and Canyon models equipped with the color radio (RPO IOB) with the 7-inch screen (Fig. 19), a buzz or static sound may be heard during the […]

May 1, 2017