The original tires installed on GM vehicles are designed and tested for specific vehicle applications. Full-size trucks feature a variety of different tires that are designed to perform under all […]
The 2020-2021 Corvette Stingray features two brake options. RPO JL9 is the base brake system, while the heavy-duty RPO J55 brake system is standard on all models with the Z51 […]
Some 2020-2021 CT4, CT5; 2021 Envision, Corvette, Tahoe, Suburban, Yukon and Escalade models may have a no crank/no start condition with a No Fob Detected message on the Driver Information […]
There may be an intermittent extended crank or intermittent crank/no start condition on some 2020-2021 Silverado, Sierra; and 2021 Tahoe, Suburban, Yukon, and Escalade models equipped with the 3.0L diesel […]
The infotainment screen on some 2020-2021 XT5, XT6 and Acadia models may intermittently show a black screen with red triangle and red camera icons when the vehicle is in Reverse. […]
The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]
When working with the GM Technical Assistance Center (TAC) or a Field Service Engineer (FSE) on a challenging repair, the next best thing to the TAC agent or FSE actually […]
The May Techline Connect software update release includes a number of changes for the service application. The update should be downloaded automatically when logging in to Techline Connect. (Fig. 6) […]
Battery replacements made under warranty require that a number of items be completed properly in the dealership not only to support the warranty claim but to also ensure an accurate […]
The GM Field Service Engineer (FSE) Technician Recognition Awards (U.S.) celebrate the skill and dedication of dealership technicians who have recently worked with FSE’s on challenging repairs. Technicians at GM […]
The Chevrolet Performance, GMC and Cadillac Cold Air Intake System (RPO 5W7, RVK) available on 2021 Camaro, Silverado, Tahoe, Suburban, Sierra, Yukon and Escalade models equipped with the 5.3L V8 […]
Some 2019-2021 XT4, XT5, Blazer, Acadia; 2020-2021 CT4 and CT5 models equipped with the 2.0L 4-cylinder engine (RPO LSY) may have a possible engine overheating condition along with an Engine […]
False Park Assist alerts (Fig. 20) may occur on some 2019-2021 Silverado and Sierra trucks when there is not an object in front and/or behind the vehicle. As a result […]
When performing internal transmission repairs on GM transmissions (Fig. 1) under warranty, current labor times focus on replacing the damaged part(s), with Other Labor Hours (OLH) as the only option […]
The latest update to the GM Global Electronic Parts Catalog (EPC) has recently been released. It features several enhancements to help make parts searches easier and more efficient, including additional […]
Programming calibrations and software requires the transfer of large files to the vehicle from the Service Programming System (SPS). When transferring a large file (greater than 1 GB) from the […]
Water Leak on Front Passenger Floor
Power Lines Affecting Electrical System of Upfitted Vehicles
Search TAC Resolutions in CX Connect
GM Service Know-How Emerging Issues
Inoperative Sunroof Due to Air Deflector Clips
Headlamp Cooling Fan Humming Sound
September Service Newsletter from the Experts at GM TAC
Faster Case Response Times in CX Connect
Ground Fault at the Transmission Case
Sunshade Lamp Supply Circuit Draw
Transmission Park Lock Valve Parts Released
Automatic Transmission Fluid Appearance and ColorDCA-8000
Troubleshooting
Guide
TAC Newsletter October 2025
TAC Newsletter September 2025
Techline Connect Tips November 2024
CX Connect Case Creation Help + Tips and Tricks
The latest Original Equipment (OE) Battery Ratings chart for the 2026 model year is now available under the Reference Charts menu for use when testing OE batteries. (Fig. 5) […]
The latest GM Dealer Infrastructure & Security Guidelines (DISG) have been updated with recommended firewall exceptions for Techline Connect applications. (Fig. 1) The following exception has been added and needs […]
Take a detailed look at a wide range of innovative features and advanced systems found on GM vehicles to gain a better understanding of proper operation. Each short video reviews how a feature works, highlights operating tips and shows ways to customize settings, if applicable.
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