New EL-52641Trailer Presence Simulator Tester
The recently released EL-52641 Trailer Presence Simulator Tester is a trailer module tester and trailer simulator that can be used to simulate a trailer connected to the vehicle when performing […]
The recently released EL-52641 Trailer Presence Simulator Tester is a trailer module tester and trailer simulator that can be used to simulate a trailer connected to the vehicle when performing […]
GM has recently released revised Dealer Infrastructure Guidelines (DIG) for 2019. The guidelines outline the dealership technology needed to ensure reliable data communications for all dealers. Win 7 Support […]
The Infotainment 3 systems (RPOs IOS, IOT, IOU), available on a number of 2017-2019 GM models has a voice recognition feature that offers varying responses as the system is used […]
The new 2019 Silverado and Sierra use wheels studs that have a yellow coating on the lower portion of the stud threads to prevent corrosion of the threads. (Fig. 14) […]
An engine oil leak may be noticed after an oil and filter change on some 2017-2019 Cruze and 2018-2019 Equinox and Terrain models equipped with the 1.6L 4-cylinder diesel engine […]
Turbocharged gasoline engines on some 2000-2019 GM models may experience poor performance in very cold ambient temperatures (32 °F, 0 °C or lower). (Fig. 19) DTCs P0299 (Engine Underboost) or […]
The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]
GM is involved in a number of technical apprenticeship and education programs that help in training new technicians for dealerships. Developing a technician takes an investment in time by both […]
Some 2014-2016 Malibu models equipped with the 2.5L 4-cylinder engine (RPOs LKW, LCV) may have an illuminated Check Engine MIL and the following DTCs set in the Engine Control Module […]
The Low Oil Light may be illuminated on some 2014-2019 CTS models equipped with the 2.0L 4-cylinder engine (RPO LTG). If the Low Oil Light is on, it may be […]
A wind noise condition or a water leak at the front of the roof or top of the windshield may be found on some 2014-2019 ATS and CTS models. If […]
A vibration may be felt or a noise heard during hard acceleration on some 2015-2018 Colorado and Canyon models equipped with the 3.6L V6 engine (RPO LGZ) and 8L45 automatic […]
Some 2017-2018 Escalade, Tahoe, Suburban, and Yukon models may require replacement of the power liftgate assist actuator. Prior to replacing the power liftgate assist actuator, verify the liftgate actuator grommet […]
The Mark of Excellence program has recognized the achievements of GM dealership personnel for more than 20 years. (Fig. 15) With over 90 percent of GM dealerships enrolled in the […]
The GM Field Product Reporter (FPR) mobile application (U.S. only) makes it easy to create and submit a product report in only a few steps using your mobile phone. The […]
The 6.6L Duramax diesel engine (RPO L5P) and Allison 6-speed transmission (RPO MW7) available in 2017-2018 Silverado, Sierra; and 2019 Silverado 2500/3500 and Sierra 2500/3500 models have several different operating […]
Some 2016-2017 ATS, CTS, CT6, Camaro; 2017 LaCrosse, XT5 and Acadia models equipped with the 3.0L V6 engine (RPO LGW) or 3.6L V6 engine (RPO LGX) may have a hollow […]
The power liftgate may stop when opening from the fully closed position (usually opening not more than 15 inches, or 38 cm) or will not close from the open position […]
A body creak sound or rattle may be heard near the upper header by the liftgate hinge on some 2018-2019 XT5 models. The sound or rattle may be caused by […]
Vibration issues are some of the most challenging conditions to accurately diagnose and repair. To help with diagnosis, the CH-51450 Pico Oscilloscope Diagnostic Kit with NVH was released for all […]