Some 2017-2019 Colorado and Canyon models equipped with the 6-speed manual transmission (RPO N8D) may have a rattle sound coming from the transmission shift lever. The sound may be due […]

The Navigation Data SD cards for infotainment systems with embedded navigation (RPOs IOT, IOU) (Fig. 18) that are available on 2018-2019 Regal, ATS, CTS, XTS, Terrain; and 2019 CT6, XT4, […]

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]

An SUV with attitude was the inspiration behind the design of the all-new 2019 Chevrolet Blazer. (Fig. 1) The midsize Blazer slots between the Equinox and Traverse in the Chevy […]

A new transmission fluid exchange procedure and a new formula of Mobil 1 Synthetic LV ATF HP transmission fluid have been released to address torque converter clutch (TCC) shudder conditions […]

The new 2019 Silverado 1500 and Sierra 1500 offers bench seats (RPOs A52, AE7, AZ3) and bucket seats with a center console (RPO A50). When programming a Remote Keyless Entry […]

A Service 4WD message or Service Engine Soon message may display on the Driver Information Center of some 2019 Silverado 1500 and Sierra 1500 models. The following DTCs may be […]

Some water pumps may have been replaced when the actual failure was the water pump housing on some 2016-2019 Encore, Cruze, Malibu, Spark, Volt, and 2018-2019 Equinox and Terrain models […]

Some 2019 XT4 models may have a dead battery after sitting for several hours after a remote start. A dead battery may result after a remote start operation when one […]

When calling the GM Technical Assistance Center (TAC) for help with diagnosing a vehicle condition or when submitting a Field Product Report, or FPR (U.S.), a photo of the vehicle […]

For the New Year, we’ve made a few changes to the GM TechLink website. Our resolution is to continuously enhance the usability of TechLink in order to effectively deliver the […]

The all-new 2019 Silverado 1500 and Sierra 1500 (Fig. 1) offer available trailering systems that feature a trailering app, trailer tire pressure monitors, and HD cameras. Fig. 1 The trailering […]

The recently released EL-52641 Trailer Presence Simulator Tester is a trailer module tester and trailer simulator that can be used to simulate a trailer connected to the vehicle when performing […]

GM has recently released revised Dealer Infrastructure Guidelines (DIG) for 2019. The guidelines outline the dealership technology needed to ensure reliable data communications for all dealers.   Win 7 Support […]

The Infotainment 3 systems (RPOs IOS, IOT, IOU), available on a number of 2017-2019 GM models has a voice recognition feature that offers varying responses as the system is used […]

The new 2019 Silverado and Sierra use wheels studs that have a yellow coating on the lower portion of the stud threads to prevent corrosion of the threads. (Fig. 14) […]

An engine oil leak may be noticed after an oil and filter change on some 2017-2019 Cruze and 2018-2019 Equinox and Terrain models equipped with the 1.6L 4-cylinder diesel engine […]

Turbocharged gasoline engines on some 2000-2019 GM models may experience poor performance in very cold ambient temperatures (32 °F, 0 °C or lower). (Fig. 19) DTCs P0299 (Engine Underboost) or […]

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]

GM is involved in a number of technical apprenticeship and education programs that help in training new technicians for dealerships. Developing a technician takes an investment in time by both […]