MDI 2 Advanced Setup Technical Guidelines

MDI 2 Advanced Setup Technical Guidelines

With the MDI Manager application software, the MDI 2 can be configured to communicate with a PC using several possible networks, such as a USB cable, ethernet cable, Wireless Local […]

April 21, 2023
FSE Technician Recognition Awards – 1st Quarter 2023

FSE Technician Recognition Awards – 1st Quarter 2023

The GM Field Service Engineer (FSE) Technician Recognition Awards (U.S.) celebrate the skill and dedication of dealership technicians who have recently worked with FSE’s on challenging repairs. Technicians at GM […]

April 21, 2023
Updated Techline Connect Tips

Updated Techline Connect Tips

The Techline Customer Support Center (TCSC) has released their latest tips for Techline Connect and the Service Programming System. The tips — included in the easy-to-print PDF below — cover […]

April 21, 2023
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM-certified repairs. This month the seminar looks at Hybrid/Electric Vehicle battery pack uncrating and crating […]

April 21, 2023
When to Operate Four-Wheel Drive

When to Operate Four-Wheel Drive

Driving through mud, snow or rain on dirt, sand or dry pavement? Depending on the particular road conditions, what’s the best drivetrain choice – two-wheel drive, four-wheel drive, all-wheel drive? […]

March 31, 2023
Servicing Diesel Engines with Ceramic Glow Plugs

Servicing Diesel Engines with Ceramic Glow Plugs

When replacing ceramic glow plugs 2017-2019 Cruze; 2018-2019 Equinox, Terrain; 2020-2023 Silverado 1500, Silverado 2500HD/3500HD, Silverado 4500HD/5500HD/6500HD, Tahoe, Suburban, Sierra 1500, Sierra 2500HD/3500HD and Yukon models equipped with the 1.6L […]

March 31, 2023
Tips for Outside Rearview Mirror Glass Service

Tips for Outside Rearview Mirror Glass Service

Many 2022-2023 HUMMER EVs offer the GM Accessory Outside Rearview Mirror Projection Lights, which is an accessory illumination package that features an outside mirror with a HUMMER EV projection logo […]

March 31, 2023
Open Fuses Set Glow Plug DTCs

Open Fuses Set Glow Plug DTCs

The Check Engine MIL and several glow plug-related DTCs may be set on some 2024 Silverado 2500HD/3500HD and Sierra 2500HD/3500HD models equipped with the 6.6L Duramax diesel engine (RPO L5P). […]

March 31, 2023
March Service Newsletter from the Experts at GM TAC

March Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the March GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]

March 31, 2023
To the Max – Achieving Success in the 2023 Technician Excellence Program

To the Max – Achieving Success in the 2023 Technician Excellence Program

GM dealership service technicians enrolled in the 2023 Technician Excellence Program (U.S.) are recognized and rewarded quarterly for achieving Gold Certification, Master Technician Certification (MTC), or World Class Technician (WCT) […]

March 24, 2023
MDI 2 Manager Software Update

MDI 2 Manager Software Update

A new software update for the MDI 2 Manager is continuing to roll out to GM dealerships (U.S.) The staggered rollout of the new MDI 2 Manager software (version 9.1.1766.85) […]

March 24, 2023
V8 Engine Crankshaft Bearing Conditions

V8 Engine Crankshaft Bearing Conditions

A no crank condition may be found on some 2019-2023 Silverado, Sierra; 2021-2023 Tahoe, Suburban, Yukon and Escalade models equipped with the 6.2L V8 engine (RPO L87). The no crank […]

March 24, 2023
Charge Air Cooler Icing

Charge Air Cooler Icing

Reduced engine power and an illuminated Check Engine MIL may be found on some 2019-2023 Silverado and Sierra models equipped with the 2.7L 4-cylinder turbo engine (RPO L3B). DTCs P0299 […]

March 24, 2023
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM-certified repairs. This month the seminar previews the 2024 HUMMER EV SUV. (Fig. 12)   […]

March 24, 2023